Reporting to the Senior Project Manager, this position will serve on the management team and as the key personnel on all contact center operations, compliance, and performance matters. Support the services provided by the agents, implement program improvement planning and implementation, and ensure ...
The Nurse Manager practices within the Lahey Hospital and Medical Center (LHMC) Professional Practice Model, MA Nurse Practice Act and ANA Standards of Practice and Code of Ethics. We are seeking an experienced Critical Care Nurse Manager for our Coronary Care Unit (CCU)/Intensive Care Unit (ICU). U...
PROGRAM MANAGER, Center for Emerging Infectious Diseases. PROGRAM MANAGER, Center for Emerging Infectious Diseases. The Boston University Center on Emerging Infectious Diseases (CEID) seeks a Program Manager to support the Biothreats Emergence, Analysis, and Communications Network (BEACON), and will...
D Aceto Services LLC is seeking enthusiastic individuals to join our team as Remote Call Center Customer Service Representatives. Join D Aceto Services LLC as a Remote Call Center Customer Service Representative and contribute to our commitment to delivering exceptional service. ...
Reporting into the VP of Talent Management, the HR Project Manager - Talent Management leads and manages the delivery of key People projects within our organization: Performance and Promotion, Voice of the Employee initiatives, the Internal Mobility program, among others. Conduct post-project evalua...
Utilizing a collaborative process, the care manager will assess, plan, implement, monitor, and evaluate the options and services required to meet an individual’s health needs, using communication and available resources to promote quality, cost-effective outcomes. The care manager helps identify app...
The primary goal of the Call Center. At least 1 year of previous experience in a customer service/call center role, strongly preferred. We consider it our calling and life's work to improve their quality of life, and we're honored to do so. Ability to handle a high volume of calls in outreac...
The Customer Service Intake Representative is responsible for managing and following up on all new customer orders. Due to the success of our organization, we are hiring a Customer Service Intake Representative to work onsite at our Norwood, MA office. The representative coordinates every detail of ...
Join our cause-driven and customer-service-focused YMCA Membership Sales & Service Team today! Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representative will manage member check-in and adherence to safety protocols, conduct membership and pr...
Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Our Property Managers have the opportunity to earn performance-based. Our Property Managers get to work independently at multiple locati...
No call center representative agent experience needed. Call Center Representative Agent Work At Home - Part Time Remote Paid Panelists. Call center representative agent experience is not necessary. If you are a call center representative agent or someone just looking for a flexible part time remote ...
The Clinical Project Manager / Sr. Clinical Project Manager (CPM) provides operational leadership of one or more clinical trials from protocol development through clinical study report, and ensure activities are executed in accordance with the protocol, ICH/GCP guidelines, applicable regulations, an...
The Call Center Representative/PSR I in the Call Center reports to the Practice Administrator and works in the Call Center. The Call Center Representative/PSR I is responsible for performing tasks that directly support Health Center's front-end revenue cycle management functions and clinic administr...
About the RoleAs a Remote Customer Service Representative, you'll provide exceptional customer service from the comfort of your own home. Qualifications•High school diploma or equivalent•Excellent customer service skills•Strong communication and interpersonal skills•Ability to work independently and...
Reporting to the Customer Success Director (CSD), the Lead Customer Success Manager is tasked with fostering successful business relationships while driving growth in Managed IT Services. Collaborate directly with the Technical Services Consultant to ensure the quality and performance of technical s...
Process inbound call center calls including escalated calls, as needed. Knowledge of call center operations and ACD call center technologies. The supervisor will aid the management team in staffing decisions, determining call center goals, answer staff questions and provide guidance and feedback to ...
Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than ava...
Virtual Call Center Supervisor. Overseas Adventure Travel is seeking an experienced and dynamic Virtual Call Center Supervisor with a strong background in managing remote teams. Monitor and evaluate call center performance metrics, such as call volume, average handle time, and customer satisfaction,...
The supervisor will aid the management team in staffing decisions, determining call center goals, answer staff questions and provide guidance and feedback to team members. Be responsible for the overall supervision, training, quality assurance and optimization of a 24x7x365 medical call centers cust...
This position is responsible for overseeing 3-4 high-end residential remodeling projects, managing subcontractors, and executing high-quality construction projects on time and on budget while ensuring delighted customers. Oversee and manage all aspects of construction projects, from start to finish,...
You enjoy problem solving, customer service and decision making. Families come in all shapes and sizes, that includes the Wendy's family - the people you will work with as a Shift Manager. Here's what you can expect as a Shift Manager on our team:. Perks - Healthcare benefits for full-time shift man...
This person will work collaboratively with Leidos' Growth Office, Sector Business Development Leaders, Strategic Account Executives, Account Managers, and other Leidos professionals who have responsibilities for customer pursuits, customer engagement, partnerships, communications, and marketing stra...
Northeast Center for Youth & Families in Malden is made up of a team of devoted resource specialists, case managers, outpatient therapists, and an admin team who provide quality care to the children and families in our programs. At Northeast Center for Youth & Families, you can:. Provide wee...
Additional Information Banquets, Food & Beverage OutletsJob Number 24150174Job Category Rooms & Guest Services OperationsLocation Courtyard Boston Downtown, 275 Tremont Street, Boston, Massachusetts, United StatesSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYBo...
Join us!Job Description:This job is responsible for supporting a cluster of financial centers in designated markets in the absence of the assigned financial center manager and as a market-level resource. Responsibilities:• Operates as a back up financial center leader within a market• Manages client...