Provide immediate technical and operational support to our customers, teams, and end-users via our phone and chat support. Customer Support Representatives (CSR). You will help support GoTab operators by troubleshooting, solving problems and maintaining excellent relationships. You will help drive G...
The Customer Support IT Specialist will provide technical assistance and support to end users to resolve IT related issues related to the ARIMS family of applications. Customer Support IT Specialist. A minimum of 2 years of specialized IT customer support experience ideally in a DoD software/applica...
Provide immediate technical and operational support to our customers, teams, and end-users via our phone and chat support. Customer Support Representatives (CSR). You will help support GoTab operators by troubleshooting, solving problems and maintaining excellent relationships. You will help drive G...
Respond to customer support requests. Clearly document support issues and all steps performed in the Customer Relationship Management ticketing system. Highly customer focused with ability to provide consistently excellent customer service and professionalism. Maintain professional customer service ...
Responsibilities: Deliver timely on-site support to customers Provide end-user support and liaise with management on system-related matters Ensure smooth transaction processing Develop and troubleshoot sql queries Demonstrate expertise in federal acquisition processes Collaborate closely with the pr...
Our work depends on Customer Service Support Specialist joining our team to provide Tier one and two mission IT support for all IT-related issues and requirements supporting IT services and support. Seize your opportunity to make a personal impact as a Customer Service Support Specialist, GDIT is yo...
Once the customers start using the ACR products, you will provide first-level of support and work with the internal teams as needed to resolve the issues. You will work closely with other team members of the Customer Success team and internal development teams to provide input and help prioritize fe...
Coordinate customer support activities across all Personnel Security Branches as customer inquiries are received to deliver the applicable answers. Provide positive, well-communicated response and closure of all customer inquiries. Our Federal Solutions segment delivers resources to our US governmen...
Supports the Store Support Team Leader and Associate Team Leader(s) to ensure smooth operation of the Store Support Team. Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Assists...
Customer Support Manager to serve as a working lead of a Customer Relationship and Services Support Center in support of an Intelligence Community program. Experience providing IT or Software Application related customer support services Experience managing and mentoring teams Demonstrated pro...
Our work depends on a TS/SCI cleared Cloud Operations and Customer Support Engineer joining our team to support our intelligence customer in Arnold, MO, or Springfield, VA. Respond to and resolve customer issues, providing top-tier technical support and customer service. As a Cloud Operations and Cu...
This is a position that is customer service focused where it is necessarily to retain information and follow up with customers when needed. Make system recommendations based on customers equipment specifications in accordance with customer’s needs. Determine customer billing issues and provide solut...
This candidate will have complete ownership of the territories they support and have common sense in everyday business functions. ...
Are you passionate about delivering exceptional customer experiences? Do you thrive on solving challenges and ensuring customer satisfaction? Join our dynamic team as a Customer Support Specialist and be the front line of our commitment to excellence. As a key player in our customer support team, yo...
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. We're seeking someone who is great with people, building relationships, and putting customers first. Previous experience in customer service or sales is a plus. Ability to listen to and underst...
In this position, you will provide high quality, professional customer service in an informative and personable manner to customers seeking assistance with ARC products and services. You will be responsible for effectively deciphering the customer's needs, coming up with the best solution, and clear...
The Sponsor is looking for a team of experienced resources to plan, provide IT Asset management support, and custodian support. The Contractor is required to travel to various Sponsor’s site(s) to conduct asset management functions on Sponsor’s and missions partners IT equipment and to provide encry...
Our work depends on a TS/SCI cleared Cloud Operations and Customer Support Engineer joining our team to support our intelligence customer in Springfield, VA or St Louis, MO. Respond to and resolve customer issues, providing top-tier technical support and customer service. Deliver simple solutions to...
Customer Support Associate to work virtually in the U. In this crucial customer-facing role, you will help our customers execute some of the most important transactions of their lives. Perform chat, email, and phone-based customer support. Join Now and select the Customer Service Remote Job Bank Reg...
The Help Desk/Support Specialist will support a systems engineering task. The ideal candidate will have experience withthe help desk system, meeting schedule expectations, managing system supportand providing regular communications. Demonstrated experience assistingcustomers using hotline, email and...
Experience managing customer support centers Acquisition or Contract Management Systems (e. ...
We need an entry-level Customer Support Representative! to join their team on a full-time basis. Customer Support Representative. Manage the execution of community support and marketing programs as well as assume direct responsibility for the quality of work. ...
Respond to and resolve customer issues, providing top-tier technical support and customer service. You'll be instrumental in maintaining and enhancing our cloud infrastructure, with a strong focus on operational efficiency and customer support. IT, with a strong focus on cloud operations and custome...
Job Title: Customer Support IT Specialist Company: AITHERAS LLC Location: Fort Belvoir, VA Compensation: Commensurate with experience Clearance Required: Secret Aitheras LLC requires a Customer Support IT Specialist to provide technical support and solutions to government app...
Providing Tier I level support of Ricoh products and services, including but not limited to: Operating system functionality Software installation and troubleshooting VoIP configuration and support E-mail configuration and support Mobile Device Management Malware/virus detection and removal Workstati...