We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. We're seeking someone who is great with people, building relationships, and putting customers first. Previous experience in customer service or sales is a plus. Ability to listen to and underst...
Provide immediate technical and operational support to our customers, teams, and end-users via our phone and chat support. Customer Support Representatives (CSR). You will help support GoTab operators by troubleshooting, solving problems and maintaining excellent relationships. You will help drive G...
Abile Group has an exciting and challenging opportunity for a Cloud Operations and Customer Support Engineer, Junior on a 10 year contract providing User Facing and Data Center Services supporting an Intelligence Community customer. Responds to and resolve customer issues, providing top-tier technic...
Respond to customer support requests. Clearly document support issues and all steps performed in the Customer Relationship Management ticketing system. Highly customer focused with ability to provide consistently excellent customer service and professionalism. Maintain professional customer service ...
Are you passionate about delivering exceptional customer experiences? Do you thrive on solving challenges and ensuring customer satisfaction? Join our dynamic team as a Customer Support Specialist and be the front line of our commitment to excellence. As a key player in our customer support team, yo...
Our work depends on Customer Service Support Specialist joining our team to provide Tier one and two mission IT support for all IT-related issues and requirements supporting IT services and support. Seize your opportunity to make a personal impact as a Customer Service Support Specialist, GDIT is yo...
Once the customers start using the ACR products, you will provide first-level of support and work with the internal teams as needed to resolve the issues. You will work closely with other team members of the Customer Success team and internal development teams to provide input and help prioritize fe...
The CSO supports interactions with both domestic and foreign Customer centers, subject matter experts, lawyers, accountants, and support elements, to include training, finance, banking, security, IT, and logistics. The Commercial Support Officer (CSO) provides strategic recommendations to the Projec...
LinQuest is seeking a Financial/Program Customer Support Analyst with experience in acquisition to assist in performing complex financial and contractual activities for a large National Reconnaissance Office (NRO) program which provides financial analysis, business analysis and acquisition support. ...
Customer Service Support Specialist. Customer Service Support Specialist. Demonstrated experience in customer service. Demonstrated experience in technical support service. ...
Providing Tier I level support of Ricoh products and services, including but not limited to: Operating system functionality Software installation and troubleshooting VoIP configuration and support E-mail configuration and support Mobile Device Management Malware/virus detection and removal Workstati...
Provide the full range of support required to support the "General Support System" (GSS). We are hiring a Customer Support TL for an exciting opportunity located in Ashburn, Va. The GSS is defined as the primary Information Technology (IT) infrastructure used by CBP to support the daily business fun...
Coordinate customer support activities across all Personnel Security Branches as customer inquiries are received to deliver the applicable answers. Provide positive, well-communicated response and closure of all customer inquiries. Our Federal Solutions segment delivers resources to our US governmen...
Supports the Store Support Team Leader and Associate Team Leader(s) to ensure smooth operation of the Store Support Team. Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Assists...
The Service Desk Senior Customer Support Specialist will monitor and quality assess the intake process specific to incident identification, prioritization and logging of high and critical incidents. The Service Desk Senior Customer Support Specialist is also responsible for increasing Impact Assessm...
Bachelor’s Degree in Business, + years of financial management experience supporting programs with + years of experience supporting NRO, DIA, or NGA programs support program. Close client experience supporting customer needs. Experience supporting new and baseline programs supporting the end-to-end ...
Customer Support Associate to work virtually in the U. In this crucial customer-facing role, you will help our customers execute some of the most important transactions of their lives. Perform chat, email, and phone-based customer support. Join Now and select the Customer Service Remote Job Bank Reg...
Responsibilities: Deliver timely on-site support to customers Provide end-user support and liaise with management on system-related matters Ensure smooth transaction processing Develop and troubleshoot sql queries Demonstrate expertise in federal acquisition processes Collaborate closely with the pr...
In this position, you will provide high quality, professional customer service in an informative and personable manner to customers seeking assistance with ARC products and services. You will be responsible for effectively deciphering the customer's needs, coming up with the best solution, and clear...
Customer Support Manager to serve as a working lead of a Customer Relationship and Services Support Center in support of an Intelligence Community program. Experience providing IT or Software Application related customer support services Experience managing and mentoring teams Demonstrated pro...
The Sponsor is looking for a team of experienced resources to plan, provide IT Asset management support, and custodian support. The Contractor is required to travel to various Sponsor’s site(s) to conduct asset management functions on Sponsor’s and missions partners IT equipment and to provide encry...
Our work depends on a TS/SCI cleared Cloud Operations and Customer Support Engineer joining our team to support our intelligence customer in Springfield, VA or St Louis, MO. Respond to and resolve customer issues, providing top-tier technical support and customer service. Deliver simple solutions to...
The Tier 1 Analyst will be a member of the Service Center team supporting onsite Service Desk Tier 1 Operations as the first line of service support. Resolve issues using the knowledgebase, escalate tickets immediately to appropriate support teams by assigning proper ticket priority and verifying cu...
Our work depends on a TS/SCI cleared Cloud Operations and Customer Support Engineer joining our team to support our intelligence customer in Arnold, MO, or Springfield, VA. Respond to and resolve customer issues, providing top-tier technical support and customer service. As a Cloud Operations and Cu...
Work with and coordinate effectively with all members of the Customer support team, other Cogent teams as well as vendors in order to ensure swift resolution of customer issues. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitorin...