This candidate will have complete ownership of the territories they support and have common sense in everyday business functions. ...
Coordinate customer support activities across all Personnel Security Branches as customer inquiries are received to deliver the applicable answers. Provide positive, well-communicated response and closure of all customer inquiries. Our Federal Solutions segment delivers resources to our US governmen...
This is a position that is customer service focused where it is necessarily to retain information and follow up with customers when needed. Make system recommendations based on customers equipment specifications in accordance with customer’s needs. Determine customer billing issues and provide solut...
Provide positive customer service by treating customers in a courteous and knowledgeable manner in order to maximize customer satisfaction and sales. Provides courteous customer service and maintain merchandise displays to enhance overall customer satisfaction, sales, profitability, and store standa...
As a Customer Service Representative, you will play a pivotal role in the continued stability and growth of our organization by serving as a front-line representative for Shentel. Our Customer Service Representatives are a part of a supportive, sales and service-oriented team that:. Engages in real-...
Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with technical support issues or inquiries. Solve complex technical support inquiries via telephone, live chat, and ticket interaction...
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Communicate with our core engineering team to provide real-time product feedback from the field. Visit customers on site regularly, including support ticket resolution and outage (on/off hours) resolution. ...
To make sure that our SaaS platform is always business advantage (and never a technical difficulty), our Technical Support Specialists play a multifaceted role that makes them a key component of the Avature user experience. These specialists are the first in line to give support to our customers, wh...
Follow up on customer queries with T2 (in-depth technical support – power user) and T3 (expert product and service support – engineers, architects) teams. Provide best effort support for technical information/assistance on non-standard computer systems, hardware and software, and internet service pr...
As a Senior Technical Support Engineer you’ll work closely with customers, developers, and architects while collaborating with Red Hat engineering teams to solve complex and challenging technical issues. Technical Support Engineer(Ceph/OpenShift Data Foundations). The Red Hat Ceph team is looking fo...
The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. The Customer Service Associate delivers an exce...
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Silverblaze is looking for a Technical Support Engineer to join our team!. We are seeking highly skilled and adaptable Full Stack Technical Support Engineer. As a Technical Support Full Stack Engineer, you'll have the opportunity to tackle diverse challenges, from troubleshooting complex issues to e...
The Client is seeking an IT Support Specialist III to work on technology projects, phones, laptops light networking at the client’s Office and to support the rest of the transition and support the administration. This position provides services to maintain and support daily IT operations and the und...
This role requires a significant amount of in person interaction with customers to include device activation, configuration, troubleshooting, and support. ...
We’re looking for an experienced Technical Support Engineer to join our team and provide technical support of TopClass and associated integrations. Technical Support Engineer, TopClass LMS. In this role, you will be addressing technical issues raised by clients and partners. Resolving tier 2 and 3 t...
MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing ...
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Provide personalized and professional customer service to ensure a positive experience for each customer. We are seeking a highly motivated and career-oriented individual to join our team as a Customer Inquiry Resolution Specialist. In this role, you will be responsible for providing exceptional cus...
Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services. In this role you will take your exemplary customer service skills, patience, understanding and compassion to answer inbound phone calls fo...
MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing ...
We are seeking a highly motivated and career-oriented individual to join our team as a Customer Service Specialist. Provide personalized and professional customer service to ensure a positive experience for each customer. In this role, you will be responsible for providing exceptional customer servi...
The Senior Manager of Technical Support will lead and provide technical vision and strategy for Technical Support and Services. As an active member of the Global Customer Support organization, we expect you to contribute to the Global support vision, bring initiatives to the table and collaborate to...
MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing ...