Up to $23 per hour / Benefits / 401K match - As a Customer Support Specialist you'll: Support customers on the phone and over email to resolve their issues accurately and as quickly as possible; Troubleshoot common eCommerce issues with shopping carts, marketplaces, shipping settings, payment settin...
Up to $90K per year / Health, dental & vision / PTO - As a Customer Support Specialist you'll: Communicate directly with users to answer questions and address issues through email, chat, and other channels; Troubleshoot product issues and bugs from start to finish; Help customers by identifying thei...
Competitive Pay - As a Customer Support Member you'll: Achieve and maintain expert knowledge on the product; Handle customer inquiries in a timely manner; Guide customers through teaching them how to use SmartDreamers and help them troubleshoot issues through video call, email, ticketing, and live c...
Competitive salary / Home office budget / 100% paid medical, dental & vision / PTO / 401k matching - As a Customer Support Specialist you'll: Be responsible for providing high-level support via Phone, Chat, & Email; Identify and resolve client issues/concerns; Establish customer relationships and im...
Competitive pay - As a Customer Support Rep you'll: Support ticket handling; Respond to and resolve reported issues; Place extreme focus on customer happiness. Customer Service / Fully Remote] - Anywhere in U. ...
Competitive pay - As a Customer Support Specialist you'll: Own all emails, requests and questions that come through the support channel; Assess each issue and understand where it should be escalated; Perform minor maintenance and correction tasks within the Reconstruct platform; Maintaining a fair u...
As a Customer Support Advocate you'll: Educate customers about the Brightwheel product; Use strong critical thinking and troubleshooting abilities to correctly identify, investigate and resolve technical or usage issues; Communicate clear and concise instructions via live chat, email, and phone to A...
Competitive salary / Medical & dental insurance / PTO - As a Customer Support Specialist you'll: Deliver a best in class customer experience by responding promptly to customer inquiries; Analyze and troubleshoot technical issues, determine root causes, and provide solutions or escalate issues to oth...
Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-style service to the CrossFit community, cultivating lifetime loyalty to the brand by fielding inquiry emails; Resolve (or escalate) customer inquiries, complaints, and feedback quickly and efficiently; ...
Competitive salary / Flexible hours - As a Customer Support Agent you'll: Manage day-to-day therapist questions and requests through a shared mailbox and member support across multiple channels (SMS, phone, emails); Provide support to therapists to ensure success along their treatment journey; Bring...
Competitive compensation / 100% Medical, Dental, and Vision Insurance coverage / 401k - As a Customer Support Rep you'll: Assist potential customers with navigating the online insurance shopping experience and obtaining quotes for their company's health insurance options; Help customers via chat, p...
As a Customer Support Rep you'll: Be the primary port of first call for customer inquiries from schools & teachers; Help support schools in completing any bookings that they are struggling to make online; Work collaboratively with operations and sales to deliver an amazing service to schools and tea...
As a Customer Support Specialist you'll: Handle inbound live chat sessions from online customers; Understand and resolve customer questions, concerns, issues, and needs; Process online orders, returns, replacements, adjustments, warranties, and installations; Maintain positive relationships with cus...
Up to $50K per year / Medical, dental & vision / PTO / 401k / Flexible schedule - As a Customer Support Associate you'll: Handle incoming customer questions and concerns via email and Amper's Hubspot support portal; Interface with internal sales and customer success teams to ensure pilots and existi...
Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients; Become a VERO product expert, always curious to discover how to best use the pro...
Up to $26-hr/ Medical, dental and vision / 401k match / PTO / 4 day work week - As a Customer Support Specialist you'll: Serve customers via phone, fax, mail and/or email by determining requirements, answering inquiries, resolving problems, fulfilling requests, maintaining client database, and custo...
Up to $52K per year / Competitive benefits - As a Customer Support Rep you'll: Provide email, chat and SMS support to Customers, Luggers & Retailers; Achieve world-class customer satisfaction ratings; Perform real-time analysis and problem-solving of orders to provide optimal solutions for Lugg stak...
Competitive pay / Benefits - As a Customer Support Specialist you'll: Help support Heal. Customer Service / Fully Remote] - Anywhere in U. Respond to tickets; Track client payments; Host live onboarding and support calls over Zoom. ...
Competitive salary / Medical, dental, and vision / Home-office stipend / PTO - As a Customer Support Agent you'll: Be an unwavering customer advocate via inbound email and social-channel customer support, upholding Elevate's mission of world-class service; Strive for one-touch resolution through ro...
Up to $51K per year / Medica, Dental, Vision & Life / PTO / Home Office + Tech Stipend - As a Customer Support Associate you'll: Triage, respond and resolve customer cases; Troubleshoot and answer how-to questions about the Elation EHR (Electronic Health Record), Elation Billing (Revenue Cycle Mana...
Competitive pay / Medical, dental & vision / 401k - As a Customer Support Rep you'll: Respond in a timely manner to customer inquiries; Assist customers with standard requests in regards to step changes, user management requests and how-to requests; Properly log and escalate inbound requests for bi...
Up to $40 per hour - As a Customer Support Specialist you'll: Provide email support to uConnect customers via internal ticket queue; Troubleshoot and escalate issues to relevant functional teams or account owners; Maintain high standards for response and resolution times, ensuring user satisfaction;...
Systems Administration/Customer Support. Plan, implement, and manage problem management systems designed to effectively recognize, report, track, and resolve problems; and evaluate the feasibility of adapting new methods to enhance customer satisfaction. Serves as a technical lead/contact providing ...
The Customer Support Team Lead is responsible for assisting the Customer Support Manager in maintaining the daily activities, ensuring efficient processes and provide informal leadership to a team of Customer Support Representatives. At least 3-5 years in a customer support role with customer facing...
A Customer Service Representative works within a team and is responsible for all aspects of payroll processing and quality service for our direct clients. Maintains a high rate of client retention through superior customer service, assisting assigned client base with all components related to payrol...