Key Responsibilities:Build customer support strategy and operations across multiple gaming platformsSelect, onboard, and oversee external customer service vendorsTrack KPIs, analyze trends, and ensure timely resolution of high-priority customer issuesRequired Qualifications:Minimum 3+ years managing...
Key Responsibilities:Manage the support queue and ensure prompt and helpful responses to customersOversee Zendesk administration and AI automation for self-service experienceConnect with customers to understand their experience and drive product roadmapRequired Qualifications:Bachelor's degree in Bu...
A company is looking for a Manager, Customer Support. ...
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort...
A company is looking for an Associate Customer Support Representative. ...
A company is looking for a Customer Service Support Representative - Client Billing. ...
A company is looking for an Account Based Marketing Manager. ...
A company is looking for a Vendor Performance Manager for Internal Technical Support. Key Responsibilities:Maintain a strong understanding of technical support processes and fiber internet technologies to guide vendorsIdentify and implement process improvements to enhance vendor performance and effi...
A company is looking for a Customer Support Vendor Manager. ...
A company is looking for a Technical Support Specialist. ...
A company is looking for a Customer Support Specialist - Remote US. ...
A company is looking for a Customer Success Manager, Emerging (Europe). ...
A company is looking for a Manager I, Customer Service Operations. Key Responsibilities:Lead day-to-day customer servicing relationship for some of the largest bank partnersImplement enhancements/programs to drive growth in loyalty programsManage forecasting process for call volume and oversee compl...
A company is looking for an Enterprise Account Manager - Public Sector. Key Responsibilities:Create prospecting strategy, manage sales process, and analyze customer environmentDevelop relationships with customers and channel partners, drive POCs and POVs, and maintain customer satisfactionEngage at ...
A company is looking for a Quality Control Operations Manager. Key Responsibilities:Improve and maintain current functional QC processes and documentsLead process improvement efforts and delegate actions to team membersMonitor operational productivity and provide updates on project goalsRequired Qua...
A company is looking for a Program Manager, Medicare Operations. ...
A company is looking for a Customer Service Training Manager. ...
A company is looking for a Customer Service Support Representative - Client Billing. ...
A company is looking for a Manager of Customer Support. ...
A company is looking for a Customer Service Representative for Healthcare - Part-time Weekdays with Saturday Shift - Bilingual (Spanish/English). ...
A company is looking for a Manager, Customer Support. ...
A company is looking for a Technical Support Specialist 1 (Remote). ...
A company is looking for a Discrete Aftermarket Account Manager. ...
A company is looking for a Customer Support Team Manager. ...
A company is looking for a Senior Manager, Digital Customer Success. ...