Cavco is a Phoenix-based company and we are seeking a dynamic IT Help Desk Manager to collaborate with our Infrastructure, Applications, and Information Security teams. ITSM platform experience (ServiceNow, ZenDesk, or other help desk ticketing systems). This Manager will create a team that is flexi...
As a Help Desk Manager, the candidate should manage the daily operations of HSI Client's help desk. Manage the daily operations of our help desk. Develop and implement procedures for effective help desk management. Minimum 2 years of experience in a help desk or technical support role. ...
Key Responsibilities:Provide technical support and troubleshooting assistance to employeesImprove employee productivity through hardware and software supportRespond to production issues, plan IT tasks, and track completionRequired Qualifications:3+ years of experience in a corporate Help Desk roleEx...
Key Responsibilities:Handle inbound and outbound calls to resolve technical issues and answer customer inquiriesAssist with product setup, troubleshooting, and network analysisSupport customers with VoIP phone installation, network configurations, and billing inquiriesRequired Qualifications:Strong ...
A company is looking for a Help Desk Support Specialist. ...
A company is looking for a Technical Support Specialist. ...
Key Responsibilities:Assisting users with IT-related incidentsTaking ownership of issues and implementing fixes to restore serviceElevating issues to Tier III resources when necessaryRequired Qualifications:US Citizen and fluent English speakerCurrent, active DoD Secret Security ClearanceBachelor's ...
A company is looking for a Remote Quality Assurance / Help Desk Analyst. Key Responsibilities:Implement and enhance quality control methodologies for compliance with standardsAnalyze business and functional documents, define project scope, and set up test environmentsPrepare documentation, resolve a...
A company is looking for a Technical Support Specialist 1 (Remote). ...
Key Responsibilities:Assist users with IT-related incidentsTake ownership of issues and implement fixes for service restorationElevate complex issues to Tier III resources when necessaryRequired Qualifications:US citizenship and fluent English proficiencyCurrent, active DoD Secret Security Clearance...
Key Responsibilities:Act as primary support for NetSuite and oversee deliverables as the application liaisonProvide support for Google Workspace, Office365, Atlassian, and GitLabManage intake, prioritization, design, and implementation of NetSuite administration tasksRequired Qualifications:Minimum ...
This team operates in a 24x7, 365 environment - they work within an Windows OS environment including, but not limited to, file transfers, MS Office Suite and Microsoft Outlook. Ability to understand and be trained on technical information (not too technical of a role, but will have to understand it)...
Our client is looking for a Senior Desktop Support Technician to support their Warehouse Facility on a long term 12 month year over year contract engagement. Senior Desktop Support Technician. This person should have 2 + years' experience supporting RF Devices, Barcode Scanners, Windows OS, and ...
This position reports to the Director of IT but will work directly with the Senior PC/Helpdesk Technician. The primary responsibilities are to provide technical assistance and support to end users, monitor and update Helpdesk Tickets, and assist the Network and Communications team. This position wil...
Provide field technical support to customers, including identifying and correcting equipment malfunctions that are unique or not previously encountered; Perform on-site installation check-out and emergency repairs normally involving a type of technically complex equipment; May instruct other technic...
Provide on-site deskside IT support of customers’ software, operating system and hardware requests. This position will be supporting executive level employees. Working experience with SCCM/similar imaging tool. Soft skills are important - verbal and written communication and excellent customer...
We are offering a contract to hire employment opportunity for a Help Desk Analyst in Marana, Arizona. The Help Desk Analyst will have a strong focus on Microsoft Office365 Administration and hardware troubleshooting skills, with a variety of other technical competencies also required. This role is i...
Help Desk Support Level III Technician. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Provide support of in...
Required Experience: 2+ years of experience working in a service desk or customer service environment Minimum 1 year technical support experience Minimum 1 year chat support experience Experience using ITSM platforms (SmartIT / Remedy, ServiceNow, Cherwell) and remote support tools (SCCM, Software C...
Position: PSP Help Desk Technician Req # 1378 (On-Site). Provides technical support by applying a broad understanding of systems products and services in all of the following areas: help desk, Internet, PC/desktop systems, web, and computer operations. ...
Phone support experience (Call center or help desk or others). ...
This position will be responsible for providing end-user hardware and software support, responding to help-desk tickets, and resolving complex tasks. Supporting and troubleshooting cellular devices, tablets, and laptops. Support large conference room Audio/Visual equipment. Mobile device support inc...
Phone support experience (Call center or help desk or others). Without this support employees would have a large delay in tech support help impacting their ability to complete their real work costing the company a lot of money from low work levels. ...
Cyber Center Help Desk Specialist. CYBER CENTER HELP DESK SPECIALIST. HS +2 years of customer service, inside sales or help desk experience. ...
As a Help Desk Technician, you will provide Tier 1 support to our customers via phone, email and computer chat. Manage Help Desk tickets in a timely manner. ...