A company is looking for a Help Desk Operations Manager responsible for managing quality and customer experience in a Managed IT Help Desk environment. ...
Help Desk Management, Help Desk Support, Information Technology (IT) Support, People Management. As the Help Desk Manager supporting the U. Our work depends on the Help Desk Manager joining our team to ensure Congress’ upper body has the IT support and resources it needs to serve the American public...
A company is looking for a Help Desk Manager with extensive experience in managing help desk teams. ...
As the Help Desk Manager, you will lead the day-to-day operations of the Help Desk, ensuring efficient incident resolution, service request fulfillment, and task management. We are seeking an experienced Program Manager to lead a Help Desk program providing support for health insurance plans and med...
Help Desk Management, Help Desk Support, Information Technology (IT) Support, People Management. As the Help Desk Manager supporting the U. Our work depends on the Help Desk Manager joining our team to ensure Congress' upper body has the IT support and resources it needs to serve the American public...
Administers effective frontline help desk assistance to customers whose inquiries are beyond the knowledge of the Help Desk Team members. Directs the Help Desk Team to meet specific customer needs. Develop schedules for efficient staffing and keep workload and metric records of all activities in the...
As the Help Desk Manager supporting the U. Our work depends on the Help Desk Manager joining our team to ensure Congress’ upper body has the IT support and resources it needs to serve the American public. In addition, the Help Desk Manager will have four years of experience managing a large, distrib...
Oversee the daily operations of the Help Desk team, ensuring timely and effective resolution of technical issues. Train, mentor, and develop Help Desk staff to enhance their skills and performance. IT support or Help Desk management roles. ...
Provide daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for all types of computer systems, and applications developed or deployed under this contract. ...
Job Title: IT Help Desk Managers. Identifies problems and issues and conducts a preliminary analysis of internal IT systems to help determine the nature of requirements, logical work, and information flows. Troubleshoots all desktop and server-related problems and provides technical corrective actio...
Help Desk/End User Support Manager. Help Desk/End User Support Manager. Supervises and coordinates activities of IT Service Desk Specialists, Coordinators or Technicians. HDI Support Center Manager (HDI-SCM) or equivalent (ITIL. ...
Technical Support Specialist Responsibilities Include:. Position is designated as a Cyber IT/Cybersecurity Workforce (CSWF) position with certification for [411 - Technical Support Specialist] Advanced. The successful candidate will provide advanced technical support for a range of applications, sys...
Maintain a working knowledge of customer systems and current Help Desk processes and procedures. Do you like problem solving? Would you describe yourself as computer savvy? Are you a good communicator? Join our team as a Business Systems Analyst! You will get to learn how the Federal Government spen...
A company is looking for an IT Support Technician (Hybrid). ...
A company is looking for a Help Desk Support Technician to provide technical support and assistance to internal and external users. ...
A company is looking for an L1 IT Support Technician to provide technical support and enhance user experience. ...
A company is looking for an IT Help Desk Support Engineer. ...
A company is looking for a Level 3 IT Support Specialist to provide expert-level support for cloud services. ...
A company is looking for an Online Help Desk Technician to provide technical support for faculty and students in an online educational environment. Key Responsibilities:Provide knowledgeable and empathetic support to students, faculty, and staff via phone and emailLog and document all interactions, ...
A company is looking for an Associate Technical Support Specialist to assist members with technical support for their hardware and software needs. ...
A company is looking for a Technical Support Integrations Specialist I to provide customer technical integrations support for web-based educational solutions. ...
A company is looking for a Sr Assistant Help Desk Tech for a remote position. ...
A company is looking for a Help Desk Support Professional 2 to provide comprehensive technical support for end users. ...
A company is looking for an IT Support Specialist to provide comprehensive help desk support and troubleshoot technical issues. ...
A company is looking for a Senior IT Support Specialist to manage IT support functions independently while collaborating with global team members. ...