Keywords: Security+, Help Desk, Desktop support, Analyst, VPN, Citrix, VMware, virtual desktops, virtual private networks, Linux, TS/SCi, secret, top secret, DHS Suitability, Windows, Unix, MacOS, Tickets, ticketing, remedy, ServiceNow, er requests via email, walk-ins, phone calls, or other communic...
The Helpdesk Technician's responsibilities are to:. We help protect American Citizens and the nation's most critical infrastructure by working alongside our customers and delivering game changing solutions to strengthen their missions. Use the ITSM toolset, enter ticket; attempt to resolve issue via...
Help Desk Technician Tier 1 is responsible for resolving all tier 1 issues over the and pass all other requests on to Tier 2 technicians. Help Desk Technician, Tier 1, to provide support from our client site in Washington DC. Delivers, tags, set up, and assists in configuring end-user PC deskt...
Provide Service Desk customer support for all AFOSI computer networks and systems with an emphasis on customer services and call/ticket resolution at differing classification levels including controlled unclassified information, Secret, Top Secret, and Counter-Intelligence. ...
Help Desk Technician Tier 1 is responsible for resolving all tier 1 issues over the and pass all other requests on to Tier 2 technicians. Opening Solvere One has an open position for a Help Desk Technician, Tier 1, to provide support from our client site in Washington DC. Delivers, tags, set ...
Serve as the first-level Help Desk for the TEN Lab’s systems and accounts. Create and maintain accurate tickets for Help Desk activities. Help Desk ticket processing and procedures. Support TEN accounts, Virtual Private Network (VPN), Virtual Desktop Infrastructure (e. ...
Provides phone and help-desk support for local and off-site users. Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software. Internal mobility team dedicated to helping you own your career. ...
Keywords: Security+, Help Desk, Desktop support, Analyst, VPN, Citrix, VMware, virtual desktops, virtual private networks, Linux, TS/SCi, secret, top secret, DHS Suitability, Windows, Unix, MacOS, Tickets, ticketing, remedy, ServiceNow, er requests via email, walk-ins, phone calls, or other communic...
Minimum of associate's degree and 2+ years of relevant IT Technician and Help Desk experience. Demonstrated ability to communicate effectively, both written and orally, among the customers base and Help Desk management. The Technician will, under direct supervision, provide support to end-users for ...
The Help Desk Specialists will provide support for incident resolution and requests reported to the service desk. The Help Desk Specialists provide support through analysis and problem resolution using remote communication or through telephone contact with the client or end user. Addresses and resol...
The CACI Team is looking for a JuniorTier 2 Help Desk Analyst to fill a position in Arlington, VA. Escalate incidents to advanced help desk (e. Improve current service desk processes and procedures and champion continuous service improvement initiatives to meet or exceed customer-defined Acceptable ...
Keywords: desk top, desktop, desktops, support, service, service desk, service-desk, field service, help desk, helpdesk, help-desk, it, information technology, it specialist, technology specialist, technical specialist, it support, technology support, computer system, computer systems, system analys...
The Help Desk Tier II Desktop Specialist shall support the HR Help Desk at the U. Assisting in issuance and collection of property, assisting with office moves, and other related help desk duties. Responsible for creating and maintaining images for all desktop platforms. Occasionally assist Tier I s...
ALTA IT has a Long-Term Contract position open for a Help Desk Analyst (Tier 1). Technology Service is looking to hire a Tier-1 Help Desk Analyst to respond to phone, portal, email. Citizenship or Green Card Required. ...
NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other charac...
Develop, manage, and maintain a Knowledgebase repository which will consist of FAQs, and Self Help Guides to assist Help Desk personnel to ensure ATAMMC IM/IT is consistently providing the correct information to the user. Comply with escalation procedures and Government required prioritization ...
The IT Support Specialist will provide technical support and troubleshooting for a range of IT systems, including laptops, desktops, routers, switches, MacBooks, and video conferencing solutions. Provide support for video teleconferencing systems (Zoom, Zoom Phones) and resolve any connectivity or f...
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Candidates must possess the ability to perform basic and moderately ...
Army Network Enterprise Technology Command (NETCOM) and the Regional NetworkEnterprise Center for the National Capital Region (RNEC-NCR), we are currently seeking aDesktop Engineer II (Mid-level Desktop Engineer) with a minimum of three (3) years' experience working in the areas described below....
Provide Tier I help desk/ system support to the DoD TAP website; monitor and track all user inquiries. A minimum of 5 years of experience providing Tier I Help Desk Support. ...
Help Desk Technician support for our clients. Help Desk Technician will resolve all Level One issues over the phone, pass all Level Two requests on to Network Technicians and Sr. We provide executive-level, white-glove support. The Help Desk Technician will field all Help Desk ca...
Aitheras LLC requires a Customer Support IT Specialist to provide technical support and solutions to government application problems, particularly with GOTS applications like ARIMS. Customer Support IT Specialist. Experience with IT support and services for government application development. Provid...
Virtual Service Operations is searching for many Entry Level Technicians for our global client’s Desktop & Depot Support team. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:. No previous worki...
Obsidian Solutions Group (OSG) is seeking a Junior-Level Help Desk Specialist to provide customer focused technical support. The candidate will assess and prioritize computer support problems, perform basic troubleshooting, and work within the helpdesk team, coordinate with the Tier II support team,...