Provide high-touch assistance to highest Tier customers, build in-depth understanding of most pressing customer issues and act as an advocate for such issues with engineers and Program Managers. Associates degree in Computer Science, Technology, Engineering, Mathematics or equivalent (or 2+ years of...
As a Subject Matter Expert with extensive experience, the Advanced Engineer Support Specialist will analyze the effects of projects upon various areas such as Engineering, Facilities, and the labor pool to determine the most practical and cost-efficient methods to obtain the required resources; anal...
Job Description:As a Counter Drone Support Engineer, you will play a pivotal role in ensuring customer success by proactively engaging with customers, preventing issues, and overseeing the resolution of challenges. Your responsibilities will include: Taking a lead role in customer technical support,...
You will work with both engineers and C-suite executives, providing support onsite, by email, and by phone. As a TSE you will report to the Technical Support Manager and work closely with the sales team to specify custom monitoring solutions for data center owners and operators. ...
Document incident fixes and make recommendations to engineering team for system improvements for consideration in future releases. Support collaboration across operations, development teams and external partners. Support “tiger team” calls to streamline knowledge sharing and timely resolution of sys...
Join our dynamic team as a Resident Services Engineer where you'll play a pivotal role in providing top-notch technical administration for our clients' Commvault environment. As a Resident Services Engineer, you'll be responsible for the smooth day-to-day operation of the Commvault environment, ensu...
Staff, Technical Support Engineer (Top Secret w/ SCI Clearance) . MUST HAVE: Top Secret Security w/ SCI Clearance and On-Site support Required. The candidate will provide a high level technical guidance and support on Juniper products with an emphasis in networking and system administration. This is...
TIER III ENGINEER SUPPORT - SENIOR SYSTEMS ENGINEER ROLE Kaimetrix is hiring a highly experienced and skilled Tier III Engineer Support - Senior Systems Engineer to join our team at Fort Eisenhower, GA. Key support activities include Program/Project Management, Network Engineering, Data Visualizatio...
The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft Azure environment. The Cloud Support Engineer will perform tasks such as:. Document incident fixes and make recommendations to engineering team for system improvements for consideration in future rele...
Our work depends on a TS/SCI cleared Operations & Support Engineer joining our team to support our intelligence customer in Springfield, VA or St. RQ182987 - Operations & Support Engineer. Deliver simple solutions to complex problems as an Operations & Support Engineer at NDSI. As an Ope...
What are we looking for in our Leased FacOps Support Engineer (SME)?. Leased FacOps Support Engineer. This role will support and report to the leased facility technical team. A highly motivated, self starter with a proven technical skillset focused in electrical engineering, data center operations, ...
We offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!. Under USG team, you will be a designated customer advocate who will assist in providing tailored support, weekly reviews, root cau...
Global IT Services partner supporting medium to large-scale enterprises. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8. Install, upgrade, support and troubleshoot for printers, computer hardware. Mac operating system, to support Apple pc users. ...
The Cloud Support Engineer will serve as a part of the incident management team in a 24X7 Microsoft Azure environment. The Cloud Support Engineer will perform tasks such as:. Document incident fixes and make recommendations to engineering team for system improvements for consideration in future rele...
The Field Support Engineer will be responsible for the installation, configuration, and troubleshooting of network infrastructure hardware and software. Global IT Services partner supporting medium to large-scale enterprises. This position supports a broad range of IT hardware and software. Individu...
This position is responsible for supporting clients and configuring NCR software solutions to meet customer needs and drive business value. Planning, installing, configuring, maintaining, and supporting all applications and hardware. Answer incoming phone calls and monitor helpdesk phone queues for ...
To provide technical direction and engineering support for projects and infrastructure. Perform engineering tasks and assignments in support of business needs. Full systems engineering lifecycle experience (Requirements, Analysis, System design, Build, Monitoring, Support procedures). To research, e...
Global IT Services partner supporting medium to large-scale enterprises. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8. Install, upgrade, support and troubleshoot for printers, computer hardware. Mac operating system, to support Apple pc users. ...
Technical Support Engineer 4 . Think you’ve got what it takes to support these networks and keep up with their demands or – even better – get ahead of their next challenge? Be a true partner. If so – we might be looking for you for an exciting role in our Customer Focused Technical Support (CFTS) te...
Cogent is looking for a Customer Support Engineer that will be based out of our Herndon, VA. To apply for the Customer Support Engineer position, please submit your resume and cover letter to careers@cogentco. Cogent also offers superior customer support by virtue of its end-to-end control of servic...
The Wireless Network Support Engineer will be supporting, troubleshooting, and resolving complex customer technical issues related to wireless solutions. Piper Companies is seeking a Wireless Network Support Engineer for a world leading technology organization. The Wireless Network Support Engineer ...
Key support activities include Program/Project Management, Network Engineering, Data Visualization, Cloud Engineering, System/Program Administration, Operations Research/Systems Analysis, Data Platform Analysis, System Evaluation, Test/Data Engineering, Full Stack/System/DevOps Engineering, System E...
To provide technical direction and engineering support for projects and infrastructure. Perform and communicate engineering tasks and assignments in support of business. To research, evaluate, design, implement, and maintain system and product solutions, applying knowledge of engineering principles....
Experience with supporting the technical direction, and training practices of experienced Support Engineering staff (Tier 1 and Tier 2 Level Service Desk). We support the federal government and commercial arenas by providing high quality, system/software architecture design, full-lifecycle/full-stac...
The ideal candidate thrives in a team-oriented environment but can also function autonomously with a mix of technical support and customer service experience, strong analytical, problem-solving skills, and a passion for supporting mission-specific software programs. BS in Computer Engineering, Compu...