Bachelor's degree in computer science, systems management, information systems, or 3+ years of experience in a related field, and/or applicable technical certificate. Experience supporting environments with VPN infrastructure. Enterprise desktop support, Microsoft Active Directory, Entra, Intune. Ex...
Technical Support Engineer, Senior. Support the day-to-day remote technical aspects of product operational data to identify diagnostic issues in enough detail to determine if the root cause is hardware or software related. Apply advanced consulting and extensive technical expertise and full industry...
The Senior Technical Support Engineer – SaaS Role. Collaborating with a wider Global support team to solve customer technical issues and ensure customer adoption. As part of the Support organization, and our growing team, you will be in a unique position to impact the future direction the company ta...
Wasabis Technical Support Engineer will bring AWS storage experience and will be part of our Technical Support Team. On a typical day, Wasabi technical support engineers might deep dive to determine the root cause of a customer issue, investigate why a performance metric is trending the wrong way, c...
Technical Support Engineer – Electro-Mechanical. Are you an Electro-Mechanical Technician, looking to come off the tools and receive full training to develop as a Technical Support Engineer?. This role would suit a Technician, with electrical and mechanical experience, looking for a change of career...
Technical Support Engineer 2 - Boston. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. Engage with customers via multiple channels (ticketing system, live chat, and screensharing tools) to identify and resolve technical suppo...
Provide first-line technical support to customers using Mimecast products, ensuring timely and effective issue resolution. Escalate complex technical issues to higher-level support or development teams as needed, ensuring timely resolution. Experience with administration and support of Active Direct...
The technical support engineer will support our MX-series, ACX-series and PTX-series products, working directly with our customers and partners. Technical Support Engineer 4 (Routing). Provide technical expertise and guidance during the testing, deployment, and operational phases of networks. Manage...
Splunk is seeking a Sr Technical Support Engineer to provide enterprise level support to our customers and partners. This is a very dynamic role where you will provide technical assistance, tackle and resolve customer problems, work with engineering on various product issues, and contribute to proje...
This position will be responsible for supporting a broad range of systems and applications providing support both on-campus and remotely with a focus on general desktop support, deployment, and administration, mobile device management and support, printer support, technical training and knowledge ma...
MembersFirst’s Technical Support Engineer (TSE) is the company point person on all integration related support issues and projects. Respond, comment, or assist to tickets/cases presented by the CSM’s requesting for TSE support. Technical contact for all teams in the company to get updates on where i...
Are you passionate about technology, troubleshooting, and making an impact in education? MasteryPrep is seeking a Technical Support Engineer to provide high-quality support to both internal teams and external users, ensuring seamless operations across our technology platforms. In this role, you will...
Technical Support Engineer 2, Premier (US East). Premier Support Engineers (PSEs) are primarily focused on assisting prospects and customers with any technical questions about Datadog. PSEs engage with Datadog’s Premier Customers via standard technical support channels, but are also involved with ca...
A mentor will help you identify and develop your technical, professional, and personal skills for a successful technical career. As a developer support professional in the WRC:. You manage the solution of complicated problems in complex technical environments. You will contribute to a smart, coopera...
HVAC IoT device & cloud based connectivity Experience with windows operating systems and associated network experience Strong background in IT and communication networks (IP) Knowledge in building management communication protocols: BacNet, LON, etc… Positive attitude, enthusiastic, self-motivated a...
Technical Support Engineer to join our talented team of individuals in our technical support department. We seek a Customer Support Engineer with solid IT and customer service skills who is interested in providing top notch customer support to our clients. You will be responsible for the follo...
Represent Support in front of Engineering and Product teams: represent customer needs, support product on prioritization and notify engineering of trending issues. CMT is looking for a collaborative, customer-committed, and creative Senior Technical Support Engineer who wants to join us in making ro...
Used by multiple Engineering Teams for roadmaps, technical design, and guidance as it relates to the CSE organization (Customer Support Engineering). Develops other Technical Support Engineers. Represent Support within Engineering at the highest technical levels to meet customer needs. Serves as a c...
Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with technical support issues or inquiries. An outstanding candidate will have previously been the “go-to” network engineer, system ad...
Provides technical support to customers and internal customers for a highly technical and sophisticated product-agnostic ecosystem. Helps establish, document, and assist in principled technical support processes: diagnosing, troubleshooting, reproducing, fixing and debugging complex electro/mechani...
As an experienced Engineer and a senior member in our team, you’ll be immersed in all the elements of Software Development Lifecycles - design, development, integration, operation, support and testing. Senior Software Engineer - Greenfield Development (Full-time). You’ll be instrumental in crafting ...
Technical Support Engineer will bring AWS storage experience and will be part of our Technical Support Team. On a typical day, Wasabi senior technical support engineers might deep dive to determine the root cause of a customer issue, investigate why a performance metric is trending the wrong way, co...
State Street’s Global Cybersecurity (GCS) Identity and Access Management (IAM) Department is seeking an SailPoint Technical Support Lead Engineer. Lead ongoing operational technical support team for SailPoint. Collaborate with teams (consisting of both managed services vendors and in-house support t...