(Contract) Reimbursement Specialist, Access Solutions & Patient Services (Portland or South San[...]

The Position

• Multiple roles available

Note : Relocation benefits are not available for this job posting. In this role, applicants would be employed through Kelly, the Managed Service Provider for Genentech's Contingent Workforce, to work on a Genentech assignment. Below are details about the assignment and Genentech.

Location : Portland or South San Francisco.

It is preferred that candidates reside in Portland or within 50 miles of Portland.

Work Arrangement : For the first 6 months, the role will be hybrid (3 days a week on site). After that period, depending on performance and business needs, this role may have the opportunity to switch to fully remote..

Roche is a global healthcare group with 94,000 employees in 100 countries, focused on innovation and transforming patients' lives. Genentech Access Solutions , a member of Roche Group, helps patients navigate the insurance process and access medicines, improving their quality of life. Roche values science, technology, innovation and professional development. The company has a unique culture centered around its people and a vision for greater patient benefit and impact. Join Roche and be part of one of the world's largest biotechnology companies, making a meaningful difference in healthcare.

Your Opportunity :

The Access Solutions Reimbursement Specialist (RS) investigates patient’s insurance benefits and obtains prior authorization information of Genentech products at the patient / family request. They identify network providers and co-pays as needed and pursue product coverage for patients in accordance with the payer’s authorization requirements. They also maintain payer profiles by recording payer specific data promptly into the system, convey outcomes of benefit investigations to internal contacts (i.e. case managers), and learn processes for multiple products, effectively applying learnings to provide effective reimbursement services. All work must be conducted in a compliant manner.

The Reimbursement Specialist is an Individual Contributor who reports to an Access Solutions Supervisor or Area Manager.

Key Accountabilities

You will have a proven ability to communicate effectively in both written and verbal formats.

You will work collaboratively within a team structure and responsibly delegate next steps to appropriate team members.

You will demonstrate effective problem-solving skills and provide excellent customer service.

You will exhibit exceptional attention to detail and the ability to prioritize tasks efficiently.

You will follow written Standard Operating Procedures, with reimbursement experience being preferred.

You should be prepared for periodic mandatory overtime, including weekends, during high referral seasons or unexpected volume surges.

Who you are : Qualifications :

Bachelor's degree is preferred.

Reimbursement experience is preferred.

The expected salary range for this position, based on the locations of California is $28 per hour and Oregon is $24 per hour . Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.

Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants .

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