Talent.com
Member Service Representative, Andover, MA, Full-Time, Onsite

Member Service Representative, Andover, MA, Full-Time, Onsite

Digital Federal Credit UnionAndover, MA, US
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Overview

Job Title

Member Service Representative, Andover, MA, Full-Time, Onsite

Job Category

Branch Services

Requisition Number

MEMBE005861

Location : Andover, MA 01810, USA

Posted : October 1, 2025

Employment Type : Full-Time

  • On-site

Description

Schedule

Mon - Fri 8 : 30 – 5 : 30, alternate Thurs / Fridays 10 : 30-7 : 30, alternate Saturdays 8 : 30 – 3 : 30 (40 hours)

What You'll Do

Summary / Objective : Contribute to DCU's Success Sharing and business goals by identifying member's needs, providing service excellence and helping members achieve their financial goals.

Essential Functions :

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Identify the financial needs of new and existing members by building rapport and establishing strong business relationships; educate and cross sell appropriate products and services, make qualified referrals and achieve assigned sales goals.
  • Understand and explain all DCU products and services. Open new memberships, accounts and loans utilizing established guidelines and self-service options and conduct Notary Public services.
  • Utilize established guidelines to obtain Lending Authority, process loan requests, confirm all conditions have been met and verify the integrity of the documents prior to conducting loan closings.
  • Accurately process teller transactions, assist with end of day balancing, Instant Issuance and ATM balancing.
  • Conducts audits of all membership applications, account maintenance forms, new account applications and completed loan files
  • Adhere to all DCU policies and procedures, which include security compliance and following guidelines intended to limit risk exposure to fraud and losses.
  • May be asked to provide coverage in other DCU areas such as other branches, the Information Center or support departments.
  • Continuously identify and submit efficiency and process improvement ideas
  • Perform other job-related duties as assigned.

    • Qualifications

  • High School diploma or equivalent
  • 1-3 years related experience
  • Technical skills (Word, Excel, Email)
  • Bilingual skills a plus

    • What We Do

    DCU is the largest credit union headquartered in New England – serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance, and a community that cares.

    DCU is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to careers@dcu.org and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

    DCU is not currently offering Visa transfer / sponsorship for this position.

    Expected Pay Range

    $21.50 / hour

    INDLW

    Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

    J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    Member Service Representative • Andover, MA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Member Service Representative

    Member Service Representative

    Jeanne D'Arc Credit UnionTyngsborough, MA, US
    serp_jobs.job_card.full_time
    Now Hiring : Member Service Representative.As a Member Service Representative, you'll work under the leadership of the Assistant Branch Manager to serve as the primary agent for building member rela...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Member Services Representative

    Member Services Representative

    Harvard UniversityCambridge, MA, US
    serp_jobs.job_card.full_time
    Harvard Federal Credit Union Member Services Representative.By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspire...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Member Services Representative

    Member Services Representative

    Planet FitnessChelsea, MA, US
    serp_jobs.job_card.full_time
    Member Services Representative.Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities. Greet members, prospective members and guests, providing exceptional cust...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Float Member Service Representative, Marlboro / Chelmsford, MA Area, Full-Time, Onsite

    Float Member Service Representative, Marlboro / Chelmsford, MA Area, Full-Time, Onsite

    DCU OpportunitiesGeorgetown, MA, US
    serp_jobs.job_card.full_time
    Float Member Service Representative.Contribute to DCU's Success Sharing and business goals by identifying members' needs, providing service excellence, accurately processing all transactions, and h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Member Services Representative

    Member Services Representative

    Planet Fitness - The Core GroupWaltham, MA, US
    serp_jobs.job_card.full_time
    Future Opening : Member Services Representative.Member Services Representative.Planet Fitness members, prospective members, and guests. Essential Duties and Responsibilities.Greet members, prospectiv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Prepared Foods Team Member (Deli Service Counter & Culinary Venues) - Full Time

    Prepared Foods Team Member (Deli Service Counter & Culinary Venues) - Full Time

    Whole Foods MarketPortsmouth, NH, US
    serp_jobs.job_card.full_time
    A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet.That means impro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Service Representative, Methuen, MA, Full-Time, Onsite

    Member Service Representative, Methuen, MA, Full-Time, Onsite

    DCU OpportunitiesMethuen, MA, US
    serp_jobs.job_card.full_time
    Contribute to DCU's Success Sharing and business goals by identifying member's needs, providing service excellence and helping members achieve their financial goals. Identify the financial needs of ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Member Service Representative, Nashua, MA, Part-time, Onsite

    Member Service Representative, Nashua, MA, Part-time, Onsite

    DCU OpportunitiesNashua, NH, US
    serp_jobs.job_card.part_time
    Member Service Representative, Nashua, MA, Part-time, Onsite.Requisition Number : MEMBE006029.Schedule : Thursday and Fridays 10 : 30 - 7 : 30, Saturdays 8 : 30 - 3 : 30 and alternating Mondays 11 : 30 - 3 : 30 ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Member Services Representative

    Member Services Representative

    Core Development & ManagementDedham, MA, US
    serp_jobs.job_card.part_time
    Member Services Representative.Core Development & Management.Be among the first 25 applicants.Member Services Representative. Core Development & Management.Get AI-powered advice on this job ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Member Service Representative

    Member Service Representative

    Planet FitnessQuincy, MA, US
    serp_jobs.job_card.full_time
    Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services Representative

    Member Services Representative

    Anytime FitnessQuincy, MA, US
    serp_jobs.job_card.full_time
    Something Different Is Happening Here.Getting fit doesn't work if you only focus on fitness.And going it alone should never be a sign of strength. Our coaches support you in a way no one else can wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Member Service Representative, Nashua, NH, Part-time, Onsite

    Member Service Representative, Nashua, NH, Part-time, Onsite

    Digital Federal Credit UnionNashua, NH, US
    serp_jobs.job_card.part_time
    Thursday, Fridays 10 : 30 - 7 : 30, and Saturdays 8 : 30 - 3 : 30 (22.Contribute to DCU\'s Success Sharing and business goals by identifying member\'s needs, providing service excellence and helping member...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Medicare Member Service Representative

    Medicare Member Service Representative

    Salem Hospital NSMCSomerville, MA, US
    serp_jobs.job_card.full_time
    Medicare Member Service Representative.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Float Member Service Representative, Marlboro / Chelmsford, MA Area, Full-Time, Onsite

    Float Member Service Representative, Marlboro / Chelmsford, MA Area, Full-Time, Onsite

    Digital Federal Credit UnionChelmsford, MA, US
    serp_jobs.job_card.full_time
    Thurs / Fridays 10 : 30-7 : 30, alt Saturdays 8 : 30 - 3 : 30 (40 hours) -.Contribute to DCU's Success Sharing and business goals by identifying members' needs, providing service excellence, accurately proce...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Member Service Representative, Burlington, MA, Full-time, Onsite

    Member Service Representative, Burlington, MA, Full-time, Onsite

    DCU OpportunitiesBurlington, MA, US
    serp_jobs.job_card.full_time
    Contribute to DCU's Success Sharing and business goals by identifying member's needs, providing service excellence and helping members achieve their financial goals. Reasonable accommodations may be...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Team Member

    Team Member

    Suko CafeNorth Reading, MA, United States
    serp_jobs.job_card.full_time +1
    Suko Cafe 134 Park St, North Reading, MA 01864.At Suko Cafe, we blend the vibrant flavors of the Amazon with a warm, community-driven atmosphere. Youll be part of a tight-knit team delivering fresh...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Member Service Representative I

    Member Service Representative I

    Rockland Federal Credit UnionWeymouth, MA, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Member Service Representative - Weymouth.Rockland Federal Credit Union is looking for a friendly, service-focused individual to join our team in Weymouth. If you enjoy working with and helping peopl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Member Service Representative, Methuen, MA, Full-Time, Onsite

    Member Service Representative, Methuen, MA, Full-Time, Onsite

    Digital Federal Credit UnionMethuen, MA, US
    serp_jobs.job_card.full_time
    Thurs / Fridays 10 : 30-7 : 30, alt Saturdays 8 : 30 - 3 : 30 (40 hours).Contribute to DCU's Success Sharing and business goals by identifying member's needs, providing service excellence and helping members...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Member Service Representative

    Member Service Representative

    Merrimack Valley YMCAAndover, MA, US
    serp_jobs.job_card.full_time +1
    Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Under the supervision of the Welcome Center Director, the Membership Services Representative I deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Member Service Representative, Tyngsboro, Onsite

    Member Service Representative, Tyngsboro, Onsite

    DCU OpportunitiesTyngsboro, MA, US
    serp_jobs.job_card.full_time
    Member Service Representative, Tyngsboro, Onsite.Schedule : Mon - Fri 8 : 30 5 : 30, alt.Thurs / Fridays 10 : 30-7 : 30, alt Saturdays 8 : 30 3 : 30. Contribute to DCU's Success Sharing and business goals by ide...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours