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Program Director, Child & Family Clinic

Program Director, Child & Family Clinic

Lifeline Center For Child DevelopmentRochester, NY, US
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Job Description

Program Director – Child & Family Clinic and Lifeline Center

About Lifeline Center

Lifeline Center for Child Development is a mission-driven, trauma-informed organization dedicated to supporting the mental health and emotional well-being of children and families. Our Child & Family Clinic provides comprehensive, culturally responsive, evidence-based services to promote healing, resilience, and growth across diverse communities.

Position Overview

The Program Director provides clinical, strategic and operational leadership for the Child & Family Clinic. This role ensures the highest quality of clinical care, compliance, and program fidelity. The Director oversees daily operations, staff supervision, program development, and data-driven improvement — fostering a collaborative, learning-oriented environment grounded in trauma-informed and culturally responsive principles.

Key Responsibilities

  • Program Oversight : Lead all operational and clinical functions of the Child & Family Clinic.
  • Staff Supervision : Recruit, train, and supervise multidisciplinary clinical staff; promote ongoing professional growth and reflective supervision.
  • Clinical Leadership : Ensure fidelity to evidence-based models and high standards of trauma-informed care; review complex cases and provide clinical consultation.
  • Quality & Compliance : Oversee documentation in the EHR; ensure compliance with OMH, Medicaid, and grant standards; monitor outcomes and key performance metrics.
  • Partnership & Collaboration : Serve as the primary liaison with funders, community partners, and internal departments to coordinate systems of care for children and families.
  • Program Development : Identify opportunities for innovation, expansion, and integration of new services to meet community needs.
  • Data & Evaluation : Collaborate with the Evaluator to collect, analyze, and report on program data; lead quality improvement and outcomes initiatives.
  • Community Engagement : Represent Lifeline in external meetings, community outreach, and cross-agency collaborations.

Qualifications

  • Advanced degree (LCSW, LMHC, PhD, PsyD, or equivalent) and active New York State licensure.
  • Minimum of 5 years of progressive clinical leadership experience in mental health or child / family services.
  • Strong background in supervision, evidence-based practices, and trauma-informed care.
  • Proven experience with program evaluation, compliance, and data-informed management.
  • Commitment to equity, inclusion, and culturally responsive practice; bilingual (English / Spanish or other languages) strongly preferred.
  • Excellent organizational, communication, and interpersonal skills.
  • Compensation

  • $90-95K Annually
  • Comprehensive Benefits
  • Merit Based Bonus Opportunity
  • To Apply :

    Send your resume and cover letter to tsimon @lifelinecenter.org

    with the subject line “Program Director – Child & Family Clinic.”

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