Operations Associate - San Francisco

About the job

Mentra is building the operating system for smart glasses, and we're doing things differently. The best future is open, user-empowering, and cross-compatible. Smart glasses literally control what we see and hear, so control must belong only to the person wearing them. That's why we must succeed. And to succeed, we need to ship. We're about to deliver thousands of our first-ever hardware devices — Mentra Live smart glasses — to customers around the world. It's a huge milestone for us as a company and for the smart glasses ecosystem. We need someone who can help make it happen.

The Roll

We're hiring an Operations Associate to keep Mentra's day-to-day engine running as we scale hardware shipments, global logistics, and internal systems. You'll work directly with our VP of Operations to make sure finance, logistics, and people ops stay tight as we go from hundreds of units to thousands — and beyond. This role is perfect for someone who thrives in organized chaos, takes pride in making things work, and wants to see inside the machine of a next-gen hardware startup.

What You'll Do

• Coordinate global shipments between San Francisco and Shenzhen — track every box, every unit
• Maintain payment trackers, invoices, and contracts across Mercury, Ramp, and QuickBooks
• Support accounting, reconciliations, and CDTFA filings
• Help manage recruiting, onboarding, and HR via Gusto and Deel
• Run point on office operations — supplies, mail, travel, events, offsites
• Jump in on special projects across logistics, finance, and operations

What We're Looking For

Growth

Mentra is a full meritocracy. The right person could grow into Head of Customer Experience, Worldwide Logistics Manager, or Ops Lead as we scale globally. You'll learn how to run a hardware company from the inside out.

Details