Customer Service Agent - Bilingual (English / Spanish)

Job Description

Job Description

Customer Service Agent - Bilingual (English / Spanish)

Location : Onsite in Plantation FL

Pay : $18

Hours of Operations : We are open Monday - Sunday. Shifts starting at 10am or 11 : 30am for 40 hour week

Responsibilities : Inbound calls only

Respond to and own consumer inquiries and issues

Provide education and status on previously submitted documents and requests

Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance

Requirements :

6 months of customer service experience

Call Center experience is a PLUS

High School diploma or GED

Fluent in both Spanish and English

Company Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist :

When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Company Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist : \r\n\r\nWhen our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r\n\r\nWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.