Phlebotomist Patient Services Representative

Job Description

Job Description

Primary Job Title :

Phlebotomist Patient Services Representative II (PSR II)

Alternate / Related Job Titles :

Patient Services Representative

Phlebotomist

Medical Laboratory Assistant

Clinical Laboratory Technician

Location : Metairie, LA

Onsite Flexibility : Onsite

Contract Details :

Position Type : Contract

Contract Duration : 3.5 months

Start : As Soon As Possible

Job Summary :

The Phlebotomist Patient Services Representative II (PSR II) represents the face of the company to patients, providing high-quality specimen collection and exceptional customer service. The PSR II is responsible for performing accurate, efficient, and safe blood draws while ensuring a positive patient experience. This role combines clinical expertise, professionalism, and compassion to support diagnostic excellence and patient trust.

Key Responsibilities :

Perform daily phlebotomy and specimen collection duties accurately and on schedule under the direction of the area supervisor.

Maintain a safe and professional clinical environment, ensuring adherence to all laboratory and healthcare standards.

Conduct forensic and clinical specimen collection and processing in compliance with company procedures.

Verify patient demographics and signatures post-collection to ensure specimen labels match patient identification.

Accurately document and maintain required patient records and logs.

Build rapport and foster trusting relationships with patients through professional communication and empathy.

Demonstrate strong attention to confidentiality and accuracy when handling patient information.

Support company goals by promoting process excellence and organizational commitment.

Required Experience :

1–3 years of phlebotomy experience required, including pediatric, geriatric, and capillary collections.

At least 2 years in a patient service center or clinical environment preferred.

Customer service experience in healthcare, retail, or a related field highly preferred.

Keyboarding / data entry experience required.

Education & Certification :

High school diploma or equivalent required.

Phlebotomy certification preferred (required in CA, NV, and WA).

Medical assistant or paramedic training preferred.

Required Skills :

Phlebotomy & Specimen Collection

Patient Interaction & Customer Service

Clinical Documentation & Accuracy

Preferred Skills :

Pediatric & Geriatric Phlebotomy

Data Entry & Recordkeeping

Confidentiality & HIPAA Compliance

Time Management & Organization

Multi-Site Coordination Flexibility

Additional Skills : Process Excellence

Decision-Making & Problem Solving

Communication & Interpersonal Effectiveness

Adaptability in High-Volume Settings

Shift / Hours :

Monday–Friday, 7 : 30 AM – 4 : 30 PM (Central Time Zone)

Benefits :

Medical, Vision, and Dental Insurance Plans

401k Retirement Fund

About the Client :

A leading provider of diagnostic information services committed to empowering healthier lives. By leveraging the world’s largest clinical lab database, the organization delivers insights to detect and treat disease, improve health outcomes, and enhance care management for millions of patients and healthcare providers worldwide.

About GTT :

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation’s largest life sciences, biotech, utility, and retail companies across the U.S. and Canada. We look forward to helping you land your next great career opportunity!

Job Number : 25-27084 #gttqst #gttjobs

Company Description

Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.

We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.

There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link : https : / / bit.ly / gttcareers

Awards

SIA’s Fastest Growing Staffing Firm : 2023 and 2015

SIA’s Best Staffing Firm to Work for : 2019 -2023

Inc 5000 Fastest Growing Private Company : 2023, 2022, 2016, 2015

Randstad Preferred Supplier : 2020 - 2023

TechServe Alliance Excellence Award. 2019

NH Business Magazines Fast 5 fastest growing companies

Ernst & Young Entrepreneur of the Year Finalist : 2015

Company Description

Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link : https : / / bit.ly / gttcareers \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm : 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for : 2019 -2023\r\nInc 5000 Fastest Growing Private Company : 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier : 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist : 2015