Inside Sales Representative- Cedar Rapids, IA

Job Description

Job Description

Position : Inside Sales Representative

Location : Cedar Rapids, IA

Employment Type : Full-Time

Schedule : Monday to Friday | 7 : 00 AM – 5 : 00 PM

About the Role :

Duke Rentals is seeking a motivated and dependable Inside Sales Representative for our Cedar Rapids, IA location. This individual should be eager to learn all aspects of the role and have a background in truck dispatching, heavy equipment, or similar industries. The ideal candidate thrives in a fast-paced environment, has strong communication skills, and enjoys working as part of a collaborative team.

Key Responsibilities :

Answer and make inbound / outbound customer calls

Dispatch trucks for equipment delivery and pickup

Dispatch service mechanics and tire repair as needed

Order parts for equipment maintenance and repairs

Issue and enter purchase orders into the tracking system

Enter rental contracts into Rental Man system

Actively locate and source equipment to fulfill customer orders

Schedule truck and equipment maintenance or repairs

Assist with order intake in the absence of a Sales Representative

Collect and summarize employee time for payroll

Forward office phone to cell and be available after hours, as needed

Perform additional duties to support daily branch operations

Qualifications :

Prior experience in dispatching and heavy equipment industries preferred

Excellent communication and multitasking skills

Proficient in Microsoft Excel and Word; experience with Texada is a plus

Highly organized and detail-oriented with the ability to prioritize tasks

Flexible schedule with availability to work varied hours when necessary

Team-oriented with a strong sense of initiative and leadership

CDL license is a plus

Associate or Bachelor’s degree in Business or related field preferred

Benefits :

401(k) with company matching

Health, dental, and vision insurance

Health savings account (HSA)

Life and disability insurance

Paid time off (PTO)

Opportunities for advancement

Relocation & Commute :

Candidates must be able to reliably commute or be willing to relocate to Cedar Rapids, IA .

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