Lead Associate, Footwear PT
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
$15.75 - $17.73 per hour!
The Lead Associate, Footwear is responsible for the achievement of store footwear sales by providing the customer with an exceptional shopping experience. The Lead Associate, Footwear maximizes footwear sales by delivering efficient, friendly, and knowledgeable service and ensuring the store is neat, clean, and well-presented at all times.
We count on our Lead Associate, Footwear to :
- Provide an exceptional customer service experience that is unique to Under Armour
- Bring out the best in each customer by suggesting the right footwear based on their needs
- Coach fellow teammates on footwear products and best-selling practices
- Stock, straighten and clean the store
- Assist in fulfilling omnichannel orders
To be considered for this role, you must meet these minimum requirements :
At least 18 years old1-year previous retail experienceAvailable to work a flexible scheduleComfortable with or willing to learn technology (such as computers, hand-held and mobile devices)Strong communication skillsAbility to perform essential functions of the roleYou'll be considered a top candidate if you also have :
Previous experience selling footwear in a retail environmentPerks & benefits our Part-Time Associates receive :
Generous teammate discountAbility to participate in special contests with opportunity to win merchandise and other exclusive prizesWork-Life Assistance Program to support health, personal, family or work-related challengesHigh-energy environment, working alongside people who appreciate the power of a teamOpportunities for professional development and advancementThe Lead Associate, Footwear supports the achievement of store sales and KPI targets by modeling brand values, leveraging product knowledge, and selling skills to provide Athletes a unique experience when visiting Under Armour. The Lead Associate, Footwear uses product knowledge expertise and operational experience support to other teammates.
The impact of the Lead Associate, Footwear includes :
Sales & Omni : Complete omni-channel requests for athletes in line with Under Armour's policies and procedures where applicable; Coaching and training fellow teammates on footwear technology and selling practices; Promote core & seasonal products to athletes by incorporating knowledge into selling processBrand Image & Athlete Experience : Model the Under Armour service culture and exceed customer expectation; Provide an athlete experience unique to Under Armour; Aid Athletes according to UA service model, communicate brand values, and identify sales opportunities; Familiar with UA Brand stories communicated during training sessionsRetail Operations : Provide feedback on store operations to the Store Leadership; Maintain merchandising standards and support execution of floorsets; Operate within UA policies and procedures communicating risk to Store Leadership when necessary; Perform operational and cash processes (manual or system) in line with company guide and training; Adhere to Under Armour's dress code and attendance policies; Assist as needed in operations; cash desk / ticketing / merchandising / stock replenishmentTeam Collaboration / Self Growth : Collaborate with teammates to meet or exceed store goals; Ability to actively listen to feedback from leadership to continue to grow as a teammateQualifications :
Basic numeracy and literacyActive listening & communication skillsFluency in local languageProficient in use of computers and other technologyAbility to establish interpersonal relationshipsCollaborate in a team environmentAbility to perform tasks in a fast-paced and deadline-oriented environmentLimited understanding of business acumenDemonstrated critical thinking to solve routine problemsBasic prioritizing & planning skillsRequirements :
One year experience of working in a sports / apparel & footwear retail environmentHigh School education or equivalentAvailability to work a flexible schedule, including holidays, nights, and weekendsPhysical Requirements :
Ability to handle or relocate products up to 25 lbs / 12kgsAble to stand and move about for extended periods of time with short breaks to handle productsAbility to freely access all areas of the store; including the selling floor, stock and register areaReasonable accommodations may be made to assist in performing the essential responsibilitiesOur Commitment to Equal Opportunity :
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via candidateaccommodations@underarmour.com.