Floor Merchandising Lead

Ana Luisa Floor Lead, Merchandising

Ana Luisa is a Brooklyn-based e-commerce jewelry brand with a simple, but clearcut idea that high quality jewelry shouldn't cost the planet. We believe that how we create our pieces matters just as much as why people wear them and that luxury shouldn't be defined so narrowly and designed for so few. We design, craft and deliver exceptional everyday pieces for everyone, priced fairly and produced ethically to create a positive impact for both people and the planet.

Ana Luisa is seeking a detail-oriented and proactive Floor Lead, Merchandising to join the retail team. As a key member of store leadership, this role partners closely with management to deliver an elevated customer experience while maintaining a strong, consistent presence on the sales floor. The Floor Lead, Merchandising leads by example, embodies Ana Luisa's core values, and helps drive team motivation and store profitability in alignment with company goals.

This role is responsible for all in-store merchandising, including ownership of floorsets, display inventory and visual presentation standards. They bring a deep understanding of the product assortment and take the lead in training the store team on new releases, product pairings and strategies to enhance storytelling and selling. This individual can clearly communicate brand vision and visual direction to ensure consistency across the sales floor. This role will initially report to the Store Manager. Location : Keystone Mall

What You'll Be Responsible For

Team Leadership

• Nurture an inclusive team culture that promotes active engagement, fosters collaboration, cultivates harmony and elevates overall productivity
• Maintain exceptional interpersonal skills to ensure crystal-clear, effective communication with both the store team and cross-functional partners
• Propel team growth and development through training, coaching and consistent feedback in areas such as product knowledge, sales techniques and the delivery of exceptional customer service
• Exhibit a strong leadership presence on the sales floor, establishing a benchmark for customer service excellence
• Strategically execute the brand's vision and objectives, effectively communicating all key-performance-indicators (KPIs), expectations, directives and store initiatives to the team

Sales Achievement

Customer Experience

Operational Excellence & Visual Merchandising

What You'll Bring

What You'll Love About Us