Casual Dispatcher (Casual Position)

Casual Dispatcher

Amherst College invites applications for the Casual Dispatcher position. The Casual Dispatcher is a part-time, casual position with no benefits, starting at $23.00 / hour.

The casual dispatcher may be assigned to work on Saturday or Sunday from 7 AM to 3 PM. Casual Dispatchers may also be offered evening or overnight shifts in the absence of a full-time dispatcher.

Adhering to the principles of community engagement and community-oriented problem solving, the Dispatcher provides the initial point of contact for an emergency response to criminal activity, fires, medicals, fire alarms, and intrusion alarms. The Dispatcher also provides community service as the college's operator.

The Dispatcher position is considered an essential position, meaning the employee is expected to report to work even if the College is closed for weather-related or other reasons. Some overtime, weekend, and occasional shift change work is required. Due to the nature of the position, must respond to emergencies as needed.

Summary of Responsibilities :

• Answers five emergency lines, four Police business lines, multiple college operator lines, and the direct line to the Amherst Police and Fire Departments. Collects information from calling parties as well as walk-ins to the station in a timely manner and disseminates that information to the appropriate entities.
• Utilizes the National Crime Information Center and Criminal Justice Information System to respond to requests for information from on-duty police officers.
• Monitors fire, intrusion, panic, and other alarms. Monitors cameras on campus.
• Activates the college's emergency mass notification system as directed by a ranking officer.
• Provides emergency instructions, calls in personnel after hours, and supports and assists the community as a whole in a supportive and professional manner.
• Records details in the Automated Record Management System (ARMS) database.

Administrative Support :

Qualifications :