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Senior Director of Claims | Property & Casualty (Hybrid)

Senior Director of Claims | Property & Casualty (Hybrid)

CBIZKansas City, MO, US
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CBIZ, Inc.

CBIZ, Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers forward-thinking insights and actionable solutions to help clients anticipate what's next and discover new ways to accelerate growth. CBIZ has more than 10,000 team members across more than 160 locations in 22 major markets coast to coast.

CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.

Essential Functions and Primary Duties

  • Achieve organizational objectives through the coordinated achievements of claims team subordinate staff
  • Assumes accountability for decisions made by subordinate staff
  • May spend a portion of time performing individual tasks related to the unit, however, supervisory activities constitutes a primary part of the job
  • Provide major input into hiring decisions
  • Provide major input into rewarding and disciplinary actions
  • Execute annual goals and priorities
  • Supervise staff to assure accountability and stewardship of department resources (operational, financial and human) in compliance with departmental goals and objectives
  • Influence the direction for new or revised services, programs, processes, standards, or operation plans
  • Analyze and resolve problems interprets policies and demonstrate solid subject matter knowledge
  • Exercise judgment within defined procedures and policies to determine appropriate action
  • Provide leadership, coaching, and mentoring to subordinate staff
  • Listen and resolve grievances
  • Additional responsibilities as assigned

Preferred Qualifications

  • Bachelor's degree
  • Minimum Qualifications

  • High School Diploma or GED required
  • Over 8 years' experience in area of expertise with increasing complexity
  • At least 6 years' experience managing and leading staff
  • Must maintain current required licenses and certifications relevant to field of expertise
  • Demonstrate industry experience; product knowledge, proposal process, underwriting, regulatory trends, and presentations skills
  • Proficient use of applicable technology
  • Demonstrated ability to communicate verbally and in writing throughout all levels of the organization, both internally and externally
  • Expert knowledge of state and federal legislation and regulations impacting discipline
  • Expertise in managing clients
  • Advanced problem solving and critical thinking skills
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