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PCB Product Engineer

PCB Product Engineer

Insight GlobalSnoqualmie, Washington, United States
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The Applications Engineer plays the role of a technical expert in customer-facing activities such as assessing their needs, informing them of our capabilities, and reviewing customer-supplied design data for accuracy and manufacturability. They blend their industry expertise with knowledge of markets, helping the team prepare to best serve its customers. Additionally, a person in this role acts as a liaison to other engineers and Sales team, to communicate the technical details of the job and to provide update on the progress of setup and manufacturing.

  • PAID RELOCATION AVAILABLE!

ESSENTIAL JOB FUNCTIONS

  • Creates complex technical proposals for customers by integrating knowledge of product, regulatory requirements, market, price point, organizational capabilities, and corporate strategy.
  • Communicates with customer to establish understanding of customer’s technical requirements and convey design capabilities, product performance, and organizational expertise. Identifies new business opportunities.
  • Manages customer expectations and balances against internal capabilities for complex and challenging projects, processes, and products.
  • When required, creates, and maintains project schedule, resources, and budget, which includes the generation of milestones required to complete assigned projects.
  • Oversees the establishment and maintenance of a project quality culture that prioritizes compliance, risk management, and operational excellence.
  • Directs the development and implementation of communication plans that effectively convey project status, risks, and successes to all stakeholders, including executive leadership
  • Directs the development and implementation of cost estimate processes in preparation for sales quotations for customer cable assemblies to be manufactured by our client.
  • Directs in a cross functional team a complete technical assessment for each project quoted, determining tooling requirements and cost, testing requirements and adapters required, level of manufacturing data required and determines if further clarification and / or documents are required from the customer.
  • Is someone that can discover problems and present solution options to Customer technical contacts with onsite technical support involving industry standards, medical specifications, design assistance, production capabilities, and material requirements.
  • Partner with process engineers to ensure process capabilities align with customer requirements and planned market positioning for growth.
  • Collaborate with Sales team in communication with customers on the progress of a work order.
  • Ensure expected yield levels are appropriate to meet customer requirements.
  • Assist in post-shipment support, such as customer complaints and RMAs.
  • Support Sales team during customer visits and trade shows to showcase product capabilities.
  • Other duties as required in support of the department and the company

    • SUPERVISOR RESPONSIBILITIES

    The responsibilities of this role do not include supervising other employees.

    QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

    EDUCATION and / or EXPERIENCE

  • Bachelor’s degree in engineering / sciences with 10+ years in related engineering role, required.
  • Advanced technical degree or a degree in management / marketing field, preferred.
  • 5+ years’ minimum experience in a flexible printed circuits manufacturing unit.
  • Background in medical industry, preferred.

    • CERTIFICATES, LICENSES, REGISTRATIONS

  • IPC certifications in standards or design, preferred.
  • Project Management Professional (PMP) certification, preferred.
  • Relevant certification in Lean Manufacturing, Six Sigma, or similar methodologies, preferred.

    • SPECIFIC SKILLS and / or KNOWLEDGE

  • Strong customer focus and interaction – strong interpersonal relationship / customer skills.
  • Exceptional communication skills (written and verbal) with emphasis on active listening and technical documentation.
  • Able to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write technical protocols and reports.
  • Ability to effectively present information and respond to questions from other employees, managers, or customers.
  • Able to travel internationally.
  • Broad engineering abilities and understanding of electrical, mechanical, and mfg / industrial engineering disciplines.
  • Proficient in MS Office Suite and SharePoint.
  • Knowledge of ERP systems, SAP preferred.
  • Ability to view and modify Gerber or DXF data.
  • Ability to read customer drawings and stackups.
  • Excellent analytical, problem-solving, and attention-to-detail skills.
  • Team player with the ability to collaborate with various departments.
  • Strong communication skills to effectively convey standards and procedures.
  • Reliable and flexible to work additional hours on short notice to complete orders or special projects to meet customer or internal demands.
  • Able to work independently with minimal supervision.
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    Product Engineer • Snoqualmie, Washington, United States

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