PCB Technical Customer Engineer

The PCB Product Engineer plays the role of a technical expert in customer-facing activities such as assessing their needs, informing them of our capabilities, and reviewing customer-supplied design data for accuracy and manufacturability. They blend their industry expertise with knowledge of markets, helping the team prepare to best serve its customers. Additionally, a person in this role acts as a liaison to other engineers and Sales team, to communicate the technical details of the job and to provide update on the progress of setup and manufacturing.

ESSENTIAL JOB FUNCTIONS :

• Creates complex technical proposals for customers by integrating knowledge of product, regulatory requirements, market, price point, organizational capabilities, and corporate strategy.
• Communicates with customer to establish understanding of customer’s technical requirements and convey design capabilities, product performance, and organizational expertise. Identifies new business opportunities.
• Manages customer expectations and balances against internal capabilities for complex and challenging projects, processes, and products.
• When required, creates, and maintains project schedule, resources, and budget, which includes the generation of milestones required to complete assigned projects.
• Oversees the establishment and maintenance of a project quality culture that prioritizes compliance, risk management, and operational excellence.
• Directs the development and implementation of communication plans that effectively convey project status, risks, and successes to all stakeholders, including executive leadership.

Required Skills & Experience :

Compensation :

$130,000 to $160,000 per year annual salary.

Exact compensation may vary based on several factors, including skills, experience, and education.