Tech Support

Technical Support Representative (Remote - KS, MO, and IA Residents Only)

Employment Type : Full-Time

Compensation : $17 - 18 / hr. Spanish-speaking differential available

About ISPN :

ISPN has been a trusted provider of 24 / 7 / 365 technical support services for internet, phone, and video providers across the United States and Canada since 1995. We specialize in delivering expert-level support to residential and business customers, helping them navigate connectivity issues, home networking, and troubleshooting technical problems.

We are seeking technically proficient, customer-focused professionals with a foundational understanding of internet connectivity, home networking, and troubleshooting network-related issues. This includes diagnosing and resolving problems with modems, routers, Wi-Fi connectivity, and device configuration. Familiarity with basic IP addressing, DNS settings, and troubleshooting latency or packet loss issues is highly beneficial. If you have experience in IT support, troubleshooting home or small business networks, or providing technical assistance for internet service providers, we encourage you to apply.

Position Details :

• Employees will perform all training and job duties remotely (Must reside in IA, KS or MO)
• Positions start at $17.00 per hour with an increase to $18.00 per hour at six months
• Monthly Performance Bonuses available for outstanding merit
• Annual Performance Bonuses based on Individual and Company Performance
• Education Reimbursement for approved IT-related classes and certifications

Schedule :

Requirements :

Preferred & Required Experience :

Why Join ISPN?

We are a growing company committed to providing high-quality technical support and an engaging, supportive work environment. Our team members are passionate about problem-solving, technology, and delivering an excellent customer experience. If you're looking for a career in IT support with clear growth potential, ISPN is the place for you.

Apply today and take the next step in your technical support career with ISPN.