Front Office Associate Float

Front Office Associate Float

RAYUS now offers DailyPay! Work today, get paid today! The pay range for this position is $16.09-$23.27 based on direct and relevant experience. RAYUS Radiology is looking for a Float Front Office Associate to join our team. As a Float Front Office Associate, you will be the first point of contact for patients and referring professionals answering phones, cheerfully greeting and registering patients, scheduling patient procedures, and acting as a liaison between medical technologists and patients waiting for exams. You'll be part of a team providing a wide range of screening, diagnostic and interventional procedures with compassion and integrity to ensure the highest quality, access, service and value to our patients, referring providers and partners. You will play an important part in that process by actively listening to patients' needs, and showing empathy to every patient you speak with. This is a part-time position working 20-29 hours / week Monday-Friday between the hours of 6 : 30am-5 : 00pm (typically 5 hour shifts each day). Will travel to multiple centers such as Edina, Eden Prairie, Shakopee, Plymouth among other centers.

Essential Duties :

• Registration : Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays
• Answers phones and handles calls in an efficient and friendly manner
• Fields calls appropriately for center associates
• Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information
• Follows-up on any unread exams
• Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up
• Orders office supplies as needed
• Maintains supply of patient information sheets
• Pushes imaging via electronic interfaces
• Completes confirmation calls and provides preparation instructions to patients
• Faxes reports, billing information, and medical release forms as requested

Scheduling & Insurance :

Performs other duties as assigned

Required : High school diploma or equivalent

Microsoft Office Suite experience

1-2 years customer service experience

Proficient with using computer systems and typing

Valid driver's license and proof of current insurance

Preferred : 1-2 years medical front office experience

Medical terminology and office background

Bilingual

RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer / Vets / Disabled.

We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all www.rayusradiology.com / careers.

Rayus is an equal opportunity employer; applicants are considered without discrimination with regard to race, color, religion, sex, national origin, age, disability, veteran status or other statuses protected by state, local or other applicable laws. This policy extends to all aspects of employment, including recruitment and hiring. Rayus and its associates have an employment relationship, which is known as employment-at-will. This means that either Rayus or an associate has the right to terminate the employment relationship at any time, for any reason with or without cause or prior notice.