Audio Technician (Laguna Woods, CA) Job at Starkey HearCare in Laguna Woods

Overview

The Audiology Technician provides support within a clinic / office to help the needs of the licensed audiologist / hearing aid specialists. The Audio Tech will be responsible for monitoring and facilitating testing with patients and cleaning / adjusting hearing aids under the direct supervision of the licensed provider. The Audio Tech must abide by applicable state and federal laws under the scope of practice of an assistant to a licensed provider. Position may require travel to various office locations and a temporary / provisional license.

At Audibel, a subsidiary of Starkey we are setting a new standard for excellence in hearing healthcare with commitment to our Patient Journey philosophy. This philosophy is driven solely by the special needs of our patients and our commitment to serve them. That means carefully guiding our patients on how to choose the best style and technology to enhance their lifestyle.

Responsibilities

• The Audio Tech is also responsible for the daily activities at the front desk for the retail site. This position is the first point of contact either in person or on the phone with patients and vendors. He / she is responsible for creating a positive first impression and providing a quality Patient Journey experience. This position supports the provider by performing a variety of customer service, sales, marketing, operational and administrative functions.

You Will Ensure a Positive Patient Experience

You Will Provide Administrative Assistance

You Will Contribute Technical Support

You Will Complete Varied Tasks

Results - Performance measures (How to Measure Success)

Requirements

Compensation and Benefits

The annual hourly rate for this position is between $21.47 - $25.20 per hour. Factors which may affect starting pay within this range may include : geography / market, skills, education, experience and other qualifications of the successful candidate. This position is eligible for monthly uncapped commissions in accordance with the terms of the Company's plan. The Company offers the following benefits for this position, subject to applicable eligibility requirements : medical insurance, dental insurance, vision insurance, 401 (k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid time off, 8 days / hours of paid sick and safe time, and 6 paid holidays annually.

Equal Opportunity

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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