Audio Technician (Laguna Woods, CA) Job at Audibel in Laguna Woods
MediabistroLaguna Woods, CA, United Statesjob_description.job_card.variable_days_ago
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job_description.job_card.job_descriptionSchedule and confirm full audiometric evaluations and other appointments. Understand, support and track current marketing initiatives for the clinic. Work with professional staff to obtain and follow-up on referrals from physicians and provide testing data for billing. Enter daily activity in patient management software. Organize office, maintain supplies, and ensure accurate patient files. Protect Patients Privacy, collect insurance information, and complete insurance Authorization. Assist the licensed professional with counseling and cleaning of hearing instruments as applicable. Monitor and facilitate hearing testing in compliance with state laws and regulations. Maintain day-to-day operational procedures. Your duties may be slightly modified depending on your state's guidelines for patient care and licensure. Report information to Regional Support Specialist for insurance billing. Follow up on TNS and MED Referrals. Send thank you cards for referral and sales. Make deposits (transportation required) and maintain cashbox. Highschool or GED required At least 3 years of customer service / patient care experience and / or one year of office management. Ability to develop knowledge of software systems including Excel, Word, and Sycle.net. Good problem solving, analytical abilities, communication, organizational and interpersonal skills required. Ability to manage all confidential information with complete discretion. The annual hourly rate for this position is between $21.47 - $25.20 per hour. Factors which may affect starting pay within this range may include geography / market, skills, education, experience and other qualifications of the successful candidate. This position is eligible for monthly uncapped commissions in accordance with the terms of the Company’s plan. The Company offers benefits for this position, subject to eligibility requirements : medical, dental, vision, 401(k) retirement plan, life insurance, long-term and short-term disability insurance, paid time off, paid sick and safe time, and paid holidays annually.
Overview
Join to apply for the Audio Technician (Laguna Woods, CA) role at Audibel .
The Audiology Technician provides support within a clinic / office to help the needs of the licensed audiologist / hearing aid specialists. The Audio Tech will be responsible for monitoring and facilitating testing with patients and cleaning / adjusting hearing aids under the direct supervision of the licensed provider. The Audio Tech must abide by applicable state and federal laws under the scope of practice of an assistant to a licensed provider. Position may require travel to various office locations and a temporary / provisional license.
At Audibel, a subsidiary of Starkey we are setting a new standard for excellence in hearing healthcare with commitment to our Patient Journey philosophy. This philosophy is driven solely by the special needs of our patients and our commitment to serve them. That means carefully guiding our patients on how to choose the best style and technology to enhance their lifestyle.
The Audio Tech is also responsible for the daily activities at the front desk for the retail site. This position is the first point of contact either in person or on the phone with patients and vendors. He / she is responsible for creating a positive first impression and providing a quality Patient Journey experience. This position supports the provider by performing a variety of customer service, sales, marketing, operational and administrative functions.
You Will Ensure a Positive Patient Experience
- Immediately acknowledge, greet and service all guests in a friendly, professional manner.
- Check patients in and out of patient management software, track orders / sales and maintain daily, weekly and monthly reports.
- Utilize elevated customer service approach and communication style when working with patients.
- Direct and answer calls in a timely, professional fashion.
You Will Provide Administrative Assistance
You Will Contribute Technical Support
You Will Complete Varied Tasks
Requirements
Compensation and Benefits
Company information : Audibel is a subsidiary of Starkey. Referrals increase your chances of interviewing at Audibel. Get notified about new Audio Technician jobs in Laguna Woods, CA .
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Audio Technician • Laguna Woods, CA, United States
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