Optical Retail Sales Manager

Job Description

Job Description

GENERAL FUNCTION :

The major responsibility of the Assistant Manager is to drive profitable sales growth through the delivery of outstanding patient experience.  Assist in Leading the team in a positive and productive environment, modeling exemplary patient care. Develop and maintain outstanding associate and doctor satisfaction and retention.

MAJOR DUTIES & RESPONSIBILITIES :

• Drive profitable store sales by fostering a patient focused retail culture.
• Attainment of plan sales goal and comp store sales growth.
• Positive comp store contribution (year-on-year improvement).
• Effectively train and develop associates to consistently provide a patient care focused experience.
• Assist in Developing team of administratively skilled associates that provide support on daily operational tasks.
• Assist in Developing strong professional relationships with Doctors.
• Implementation of initiatives to increase number or exams and conversion of exams to sales.
• Participate in business planning and business updates.
• Ensuring positive patient satisfaction, as measured by patient retention and survey responses.
• Ensure each store is effectively merchandised and presented according to standards as measured by :

Execution of planogram

Ready when promised

Safety (security system, safety information posted, fire extinguishers, door locks)

KNOWLEDGE & SKILLS :

EDUCATION :

Bachelor's degree or comparable experience in optical retail operations of 3 or more years.

The incumbent or successful candidate must meet the position requirements above in order to perform the essential functions of this position and achieve the outcomes / results indicated in this position description.  The Company will make every effort to make reasonable accommodations upon request to enable qualified individuals with known disabilities to perform the essential functions of their job.