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Residential Counselor Full Time
Residential Counselor Full TimeRiverside Community Care • Worcester, MA, US
Residential Counselor Full Time

Residential Counselor Full Time

Riverside Community Care • Worcester, MA, US
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Overview

Why Numotion?

Numotion is the nation's leading provider of Complex Rehabilitation Technology. We help thousands of people with medically necessary mobility products and services, from manual and powered wheelchairs to disposable medical supplies. We are committed to an inclusive work environment with open dialogue, active listening and ongoing actions.

You can make a difference in the mobility and lives of our customers.

What you can expect

  • Visiting client's homes to troubleshoot, diagnose and repair electronic and / or mechanical components for mobility equipment
  • Communicating with customers regarding concerns and resolutions
  • Training / educating customers and caregivers in the proper use, care and safety of equipment
  • Following up with customers to ensure customer satisfaction
  • Working with manufacturers' tech support to troubleshoot and identify required parts for repairs
  • Working with customer service team to coordinate daily routes and order processing
  • Completing necessary documents in a timely and accurate manner

Required Skills and Qualifications

  • Drive to provide best-in-class service to our partners and customers
  • Ability to communicate effectively through electronic devices (e.g., iPhone)
  • Possess a valid State Driver's License with an acceptable driving record
  • Ability to learn in-house operational systems
  • Experience using hand and power tools
  • Mechanical and situational problem solving abilities
  • Ability to utilize basic electronic devices
  • Organizational skills
  • High School diploma / GED required
  • Equal Opportunity and Drug-Free Workplace

    Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status.

    Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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