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Front Desk Receptionist

Front Desk Receptionist

Speaks Law FirmCharlotte, NC, US
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Front Desk Receptionist – Personal Injury Location :

  • Charlotte, NC (In Office) | Schedule : Mon–Fri, 8 : 30 AM – 5 : 30 PM | Full-Time Speaks Law Firm is seeking a motivated and client-focused Front Desk   Receptionist   to join our Charlotte team.
  • As the first point of contact, you will play a key role in creating a welcoming environment for clients and supporting the smooth operation of our office.
  • No phone calls or recruiter inquiries, please.
  • Responsibilities Front Desk Support Greet clients and visitors with professionalism and compassion.

Operate a multi-line phone system :

  • answer calls, assist callers, relay accurate messages, and connect to appropriate contacts.
  • Assist with scheduling and confirming appointments.
  • Promptly direct outgoing / incoming mail, faxes, and deliveries to intended recipients.
  • Maintain tidy and welcoming public spaces (lobby, meeting rooms, bathrooms, break areas).
  • Prepare meeting rooms, documents, and arrange refreshments as needed.

    • Support administrative needs :

  • copying, scanning, faxing, emailing, and note taking.
  • Meet with clients for notary services.
  • Coordinate with staff as needed for client check execution and releases.
  • Client Communication & Coordination Maintain effective communication with clients, attorneys, and legal staff.
  • Provide assistance and guidance insuring clarity and comfort for all visitors.
  • Support the execution of all daily operations with urgency and attention to detail.

    • Qualifications Required :

  • High School Diploma or GED. 2+ years of customer service or front desk experience, preferably in a law firm.
  • Excellent interpersonal and communication skills.
  • Intermediate computer skills (Microsoft Office Suite).
  • Strong organizational skills and attention to detail.
  • Professional demeanor and appearance.
  • A strong passion to help others and achieve best outcomes.

    • Preferred :

  • Associate’s degree or higher.
  • NC Notary Public (or willingness to obtain within six months).
  • Familiarity with legal language and processes.
  • Bilingual - Fluent in Spanish and English a plus.
  • Why Join Speaks Law Firm?
  • At Speaks Law Firm, we believe in making a difference in our clients’ lives and fostering a supportive work environment.
  • Our culture is guided by compassion, continuous learning, and commitment to serving others.

    • We offer :

  • Competitive compensation ($15–$18 / hour DOE & qualifications) Comprehensive benefits : medical, dental, vision, 401k, employer-paid life insurance Paid time off and parental leave Professional development and advancement opportunities Collaborative and growth-oriented team culture About Us Mission : Help victims recover physically, financially, and emotionally.

    • Values :

  • Improve, Learn, Respect, Communicate, Overcome, Exceed, Serve, and Connect.

    • How to Apply If you are a dedicated bilingual receptionist seeking meaningful work and professional growth, we’d love to hear from you.

  • Please submit your resume and answer the questionnaire.
  • If you meet the minimum qualifications, someone will reach out to you for next steps.   Powered by JazzHR
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    Front Desk Receptionist • Charlotte, NC, US

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