Parking & Transportation Dispatcher II

Dispatcher II

The University of Iowa Parking & Transportation is seeking a highly motivated person to work as a Dispatcher II. Under general supervision, monitors and coordinates the daily operational activities of parking operations work unit utilizing telephone, radio, and intercom calls. Responsible for monitoring attendant work shifts, counting pay station collections, and assigning resources to resolve operational issues. Monitors intercom, radio, camera, phone, and software systems. Responsible for coordinating personnel and resources during university events. Responsible for ensuring the office and money counting areas are secure at all times.

This position is performed fully on campus. Duties to include :

• Monitors attendants at University Parking Facilities and during University Events.
• Monitors and coordinates the activity and performance of system-wide parking access and revenue control equipment via system alerts and intercom calls.
• Counts and consolidates cashiered parking revenue according to University Cash Handling Requirements.
• Prepares bank deposits and coordinates armored car transports.
• Responds to telephone, radio, intercom, and direct public contact. Dispatches personnel to address in the field issues. Assigns appropriate personnel and resources to solve issues in the field.

Location : West Campus Transportation Center / University Parking System

Schedule : Wednesday - Saturday, 9 : 20am - 7 : 50pm

About the Parking & Transportation Department :

The Parking and Transportation Department provides and supports access, mobility, and transportation services to faculty, staff, students, patients, and visitors of The University of Iowa. The department consists of five operating units : CAMBUS, Commuter Programs, Fleet Services, Facility Operations, and Parking Services. These units collaborate to provide a broad range of parking and transportation options and services.

Minimum Requirements :

Desired Qualifications :

Position and Application Details :

Job openings are posted for a minimum of 10 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential / education verification.

For additional questions, please contact Andy Brus at (319) 467-1454 or Andrew-brus@uiowa.edu.