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Campus Safety Dispatcher I

Campus Safety Dispatcher I

University of IowaIowa City, IA, US
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Dispatcher I

University of Iowa Campus Safety is seeking a Dispatcher I. Under general supervision, the person in this role provides communications and coordination of a public safety nature for university Campus Safety, other departments, and also for surrounding public safety agencies by utilizing multi-frequency radio, computer networks, telephone, and personal contact. This position is responsible for monitoring university emergency phones and various alarm systems. Duties to include :

  • Operates a multi-frequency radio system per FCC requirements, ability to multi-task and possess the ability to document, recall and relay information accurately.
  • Assigns duty personnel to requests for assistance / service in conjunction with shift commander. Maintain location and status of personnel, as applicable.
  • Operates a multi-line telephone system for emergency and business operations. Operate NCIC / IOWA Systems.
  • Monitors, updates, and relays information regarding fire and burglar alarms from systems located in the emergency communications center.

Schedule : 12-hour shifts, either 6 : 00am to 6 : 00pm (Day shift), or 6 : 00pm to 6 : 00am (Night shift); rotating work weeks

Location : Campus Safety, University Capitol Centre

Salary : $50,968.08

Minimum Eligibility Requirements :

  • Any combination of clerical education or experience and / or college or university level course work which is equivalent to two years of full-time employment.
  • Desirable Qualifications :

  • Ability to prioritize and organize multiple tasks.
  • Public contact / customer service experience.
  • Intermediate computer skills.
  • Ability to actively listen and communicate effectively through clear speech, hearing, and written documentation.
  • Position and Application Details :

    Please provide your education and work history in your application. Job openings are posted for a minimum of 10 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.

    Successful candidates will be required to self-disclose any conviction history and will subject to a background investigation, including but not limited to, criminal and credit history review. Up to 5 professional references will be requested at a later step in the recruitment process.

    For additional questions, please contact Brooke McMurl at brooke-mcmurl@uiowa.edu or 319-467-0719.

    About the University of Iowa :

    Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success. Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24 / 7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance. Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation.

    Join us in making a difference at a leading Big Ten university and premier public research institution.

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    Dispatcher • Iowa City, IA, US

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