Medical Customer Service Representative
VirtualVocationsTopeka, Kansas, United Statesjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Customer Service Representative 1 (Medical Self Pay).
Key Responsibilities
Negotiate payment plans with customers through inbound and outbound calls while reviewing account history
Maintain a 96% quality score by providing superior customer service and accurate documentation
Execute follow-up procedures for third-party approvals, billing, and collection of overdue accounts
Required Qualifications
High school diploma or GED
At least one year of experience in healthcare customer service or a healthcare certification / degree
At least six months of experience in a high-volume call role or completion of relevant training
Experience accessing multiple databases simultaneously or managing multiple open screens
Must be available to work second shift between 10 : 30 AM ET and 7 PM ET
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Customer Service Representative • Topeka, Kansas, United States
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