Administrative Assistant

Administrative Assistant

People are a company's greatest resource, which is why caring for employees and keeping them healthy is so important. Proactive MD offers a comprehensive health management solution that extends well beyond the clinic walls. Access to on-site physicians, full direct primary care services, and excellent client support are the hallmarks of our program. By engaging a workforce and offering them a personal relationship with a primary care physician, we can deliver measurably better outcomes, making people happier, healthier, and more productive while significantly lowering overall medical costs for employers. We put employees' health first because amazing care yields amazing results. We are the next generation of workplace health centers.

The Administrative Assistant provides basic administrative support for clinic staff, including scheduling, greeting and directing patients, billing, answering phones and emails, and various other administrative duties to ensure the smooth operation of the Health Center. As this role is generally the first face a patient sees when entering a Health Center, they are a constant champion of our Patient Promise and ensures a positive experience for the patient from this first interaction.

Essential Duties And Responsibilities :

• Schedules all appointments for the Health Center.
• Greets patients and visitors in a warm, friendly manner and directs them as appropriate.
• Answers all incoming calls for the Health Center.
• Handles all billing and payment for the Health Center.
• Communicates via phone, email, Electronic Medical Record software, and other systems regarding patient inquiries, concerns, or escalations.

Knowledge, Skills, & Abilities :

Work Environment & Physical Requirements :