Travel Councilor

Position Title : Travel Councilor Client : Travelling Industry Location : Remote Duration : 06 months (Contract to hire) Schedule : All shift - and all time zone (Choose your preference) Pay Range : $27 / HR - $30 / HR The Company offers the following benefits for this position, subject to applicable eligibility requirements : medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking / public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable) Requirements : Seeking 3 years of international, corporate travel experience. Looking to predominantly fill evening & weekend shifts. Please list your candidate's availability on the top of the resume. Open to any time zone in US. Please put on resume. 100% remote, no travel required. Must have a quiet, dedicated space to work. These accounts are phone, email and Chat. Must have hardwire for internet, wifi is not acceptable. Contracts will be for 6 months with a strong possibility of extension or conversion to FTE. Start dates will be Nov 17 (last day to offer is Oct 29th) & Dec 1 (last day to offer is Nov 12) What we are looking for : Passion for excellence in client service, including proactive anticipation of needs Native GDS expertise Amadeus Professional communication (written and verbal) Attention to detail Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) Resolving customer issues quickly and independently / with supplier Teamwork and openness to feedback Our Traveler Care team is a 24 / 7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends.