Corporate Travel Consultant – ITS - Internet Travel Solutions, Dallas
Overview
Join to apply for the Corporate Travel Consultant role at ITS - Internet Travel Solutions. This position supports corporate travel arrangements, customer service, and adherence to company standards.
Responsibilities
- Operate within company standards in the areas of customer service, productivity, quality standards and operating procedures.
- Produce 350+ transactions monthly (when applicable).
- Follow company procedures, guidelines, and standards in the areas of customer service, building and updating PNRs, ticketing, attendance, and punctuality.
- Assist peers and work together as a team; log in / out at shift times and be on time.
- Monitor expenses and costs with management to ensure a profitable branch; keep Manager informed of significant matters.
- Stay informed of airline rules and regulations and accurately apply this information when making travel arrangements.
- Attend training as required and participate in monthly team meetings.
- Perform other duties as assigned and support various ITS teams as needed.
Qualifications
Minimum of 7 years of Corporate Travel Consultant experience.Minimum of 5 years of experience with booking international travel, complex routings, and understanding international fare rules.Minimum of 5 years of experience with SABRE and other GDS systems is a plus.Mid-office quality control experience is a plus.Excellent skills in follow-up, organization, multi-tasking, flexibility, customer service, decision-making, written and verbal communication, and time management.Excellent attendance and punctuality; professional behavior and team orientation.Flexibility with work hours to meet client demands and ITS needs.Experience with Executive Travel; AirPass & PassPlus experience preferred; airline upgrade procedures knowledge.Strong documentation skills and ability to utilize CRS systems effectively.Ability to work extended hours as client demands require.Be on time and ready to work at designated scheduled times.Future Areas of Accountability / Responsibility
Offer ideas to contribute in other ways during slow periods; be open to opportunities across the company.Application
To Apply : Send your resume with a cover letter to careers@its.com for consideration.Note : Position Description Subject to Change
Additional Information
Seniority level : Mid-Senior levelEmployment type : Full-timeJob function : Management and ManufacturingIndustries : Software DevelopmentGet notified about new Corporate Travel Consultant jobs in Dallas, TX.
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