Restoration Production Manager

Restoration Production Manager

Benefits :

• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• Vision insurance

Overview

The Restoration Production Manager oversees all aspects of production staff. His or her responsibilities center around customer satisfaction, revenue and profit growth, management development, and staff development. This front-line management position leads their team to operational excellence. The production manager is measured on having a ready team of production members who are knowledgeable, well trained, supplied with necessary equipment in good working condition as well as being proficient and safe drivers. The production manager closely supervises the production staff on a daily basis.

Primary Roles and Responsibilities

Oversees the customer / client experience and overall satisfaction, ensuring all production staff are well trained, meet and exceed expectations for job quality, and customer interactions with crews are professional, helpful, and polite.

Meets regularly with GM to assess capacity needs

Ensures production staff is fully capable to perform necessary responsibilities.

Facilitates changes to crew schedule and communicates updated information to office staff

Responsible for the maintenance, cleanliness, organization of warehouse and office facilities.

Performs daily inspection of all vehicles and holds all staff to maintain clean and organized vehicles

Necessary Experience and Skill Set

Formal Education / Training

Physical and Work Environment Requirements

Walking and / or standing throughout the day. Frequent driving and sitting. Occasionally climbing ladders. The employee is occasionally exposed to extreme conditions such as heat. The noise level at individual jobsites can be loud.

Normal Working Hours, Additional Working Hours, and Travel Requirements

This is a full-time position, working 7 : 00 a.m.–5 : 00 p.m., Monday–Friday, 40+ hours per week. This position requires participating in an after hours on-call rotation, and occasional weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may occur.

Pay Rate : $70,000 plus performance bonus

Benefits

We are an EOE M / F / D / V employer

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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