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Patient Services Coordinator

Patient Services Coordinator

Saving-SightKCMO, MO, USA
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Join our team as a Patient Service Coordinator!

Patient Service Coordinator - $19.43 / hr

Location : Hybrid / In-Office - Kansas City, MO

Full-Time | Monday-Friday | 10 : 30 AM-7 : 00 PM

Make a difference, one conversation at a time.

We're looking for a Patient Services Coordinator who thrives in a fast-paced, patient-focused call center environment . In this role, you'll rotate weekly through four key areas of patient support - no two weeks feel exactly the same.

If you love helping people, staying organized, and working in a team-first environment, you'll feel right at home here.

What You'll Do :

  • Welcome new and returning patients and guide them through their care process
  • Call patients when their orders are ready to ship and provide next-step support
  • Follow up on expiring orders to help patients stay on track
  • Make second-touch calls and scheduled follow-ups, reinforcing patient trust
  • Work closely with teammates in each area to ensure seamless service

What We Offer :

  • Paid daily wellness breaks to help you reset and recharge
  • Dedicated weekly personal / professional development time
  • A hybrid schedule (after training, based on performance)
  • A supportive team culture - you're never on your own
  • A meaningful role where you'll build real, human connections every day
  • How You'll Be Challenged in This Role :

  • This is a high-volume call environment - you'll need to stay organized and focused
  • Not every patient interaction will be easy - but you'll be fully supported by leadership and your team
  • Weekly rotation between focus areas means frequent context switching - but it also keeps the work fresh and rewarding
  • If you're someone who finds purpose in helping others, adapts quickly, and enjoys working with a close-knit team, this could be a great fit.

    Qualifications :

  • Excellent communication and active listening skills
  • Ability to multitask and manage shifting priorities
  • Comfort working in a structured, fast-paced environment
  • Customer service or healthcare experience is a plus
  • Job Posted by ApplicantPro

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    Patient Coordinator • KCMO, MO, USA

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