Join our team as a Patient Service Coordinator!
Patient Service Coordinator - $19.43 / hr
Location : Hybrid / In-Office - Kansas City, MO
Full-Time | Monday-Friday | 10 : 30 AM-7 : 00 PM
Make a difference, one conversation at a time.
We're looking for a Patient Services Coordinator who thrives in a fast-paced, patient-focused call center environment . In this role, you'll rotate weekly through four key areas of patient support - no two weeks feel exactly the same.
If you love helping people, staying organized, and working in a team-first environment, you'll feel right at home here.
What You'll Do :
- Welcome new and returning patients and guide them through their care process
- Call patients when their orders are ready to ship and provide next-step support
- Follow up on expiring orders to help patients stay on track
- Make second-touch calls and scheduled follow-ups, reinforcing patient trust
- Work closely with teammates in each area to ensure seamless service
What We Offer :
Paid daily wellness breaks to help you reset and rechargeDedicated weekly personal / professional development timeA hybrid schedule (after training, based on performance)A supportive team culture - you're never on your ownA meaningful role where you'll build real, human connections every dayHow You'll Be Challenged in This Role :
This is a high-volume call environment - you'll need to stay organized and focusedNot every patient interaction will be easy - but you'll be fully supported by leadership and your teamWeekly rotation between focus areas means frequent context switching - but it also keeps the work fresh and rewardingIf you're someone who finds purpose in helping others, adapts quickly, and enjoys working with a close-knit team, this could be a great fit.
Qualifications :
Excellent communication and active listening skillsAbility to multitask and manage shifting prioritiesComfort working in a structured, fast-paced environmentCustomer service or healthcare experience is a plusJob Posted by ApplicantPro