Resident Services Coordinator

Job Description :

We are seeking a full time, dedicated, and proactive super star to become our new Resident Services Coordinator!

The ideal candidate will be the first point of contact for our residents and prospects, providing exceptional customer service and support. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks efficiently.

Key Responsibilities :

Resident and Prospect Interaction :

Answer phones and assist residents and prospects that come into the office.

• Respond to emails and manage the text line, ensuring timely and professional communication.
• Interface with residents, addressing their needs and concerns effectively.

Support to Property Manager :

Assist with resident emergencies, ensuring prompt and appropriate responses.

Move-In and Move-Out Coordination :

Assist with the move-in and move-out processes, ensuring a smooth transition for residents.

Office Management :

Maintain office supplies inventory, ensuring the office is well-stocked and organized.

Qualifications :