Bilingual Customer Service Representative

A company is looking for a Bilingual Customer Service Representative to work from home in Texas.

Key Responsibilities

Respond to customer service calls and correspondence according to Standard Operating Procedures

Process correspondence and document contacts in accordance with established procedures

Complete system updates in line with Standard Operating Procedures and contract requirements

Required Qualifications

Fluent in English and Spanish

High school diploma or equivalent with at least one year of relevant experience

Proficient in data entry and familiar with Microsoft Word, Excel, and other Windows products

Knowledge of child support policies and payment processing procedures

Ability to work independently and manage schedules effectively