Job Description
Job Description
BDC Associate – Orange County Harley-DavidsonLocation : National City Harley-Davidson
City / State : National City, CA
Department : Sales
Job Type : Full-TimeAbout UsAt National City Harley-Davidson, we don’t just sell motorcycles, we fuel freedom, community, and lifestyle. As part of the Wise Riders Harley-Davidson dealer group, we’re driven by passion, performance, and people. If you thrive in a high-energy environment, love connecting with customers, and want to represent the world’s most iconic motorcycle brand, this is the ride for you.Position OverviewWe’re looking for a BDC Associate to join our sales team. You’ll be the voice of the dealership, connecting with new and returning customers via phone, text, and email. Your goal : drive traffic to the showroom and keep our sales pipeline full. This is a performance-based role with strong earning potential.What You’ll Do
- Make 100+ outbound calls per day to leads and inquiries
- Send 60+ emails and 60+ texts daily to follow up and confirm appointments
- Schedule and confirm customer appointments for test rides and consultations
- Maintain 100% follow-up on all sold bikes
- Log every interaction and activity in our CRM (VinSolutions)
- Work closely with the sales team to ensure smooth hand-offs
- Stay certified on Harley-Davidson models through HDU (Harley-Davidson University)
- Submit daily checklists and participate in weekly phone training
What We’re Looking For
Strong verbal and written communicator with hustleCRM experience preferred (but not required - we’ll train you)High attention to detail and accountabilityExperience in call center, BDC, or automotive / motorcycle sales a plusPassion for Harley-Davidson and its culture is a major plusSelf-starter who thrives in a performance-based teamPay & Perks
Base Pay : $18 / Hour (approximately $3,120 / month target pay)Commission : Tiered plan based on appointments shown and units soldEarning Potential : $60K–$80K+ annually for top performersBenefitsTeam Events and a Passionate, Rider-Driven CultureHarley-Davidson University Training and CertificationTeam environment with strong culture and leadershipCareer advancement within a 7-store groupEmployee Discounts on Motorcycles, Parts, Accessories, and MotorClothes®Paid Time Off and Paid Holidays401(k) with Company MatchMedical, Dental, and Vision InsuranceApply NowIf you’re ready to grow your career, help riders chase freedom, and join the National City Harley-Davidson family, apply today!
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