Business Development Associate (BDC) – National City Harley-Davidson

BDC Associate – Orange County Harley-Davidson Location :

• National City Harley-Davidson City / State : National City, CA Department : Sales Job Type : Full-Time About Us At National City Harley-Davidson, we don’t just sell motorcycles, we fuel freedom, community, and lifestyle.
• As part of the Wise Riders Harley-Davidson dealer group, we’re driven by passion, performance, and people.
• If you thrive in a high-energy environment, love connecting with customers, and want to represent the world’s most iconic motorcycle brand, this is the ride for you.
• Position Overview We’re looking for a BDC Associate to join our sales team.
• You’ll be the voice of the dealership, connecting with new and returning customers via phone, text, and email.

Your goal :

What You’ll Do  Make 100+ outbound calls per day to leads and inquiries  Send 60+ emails and 60+ texts daily to follow up and confirm appointments  Schedule and confirm customer appointments for test rides and consultations  Maintain 100% follow-up on all sold bikes  Log every interaction and activity in our CRM (VinSolutions) Work closely with the sales team to ensure smooth hand-offs Stay certified on Harley-Davidson models through HDU (Harley-Davidson University) Submit daily checklists and participate in weekly phone training What We’re Looking For Strong verbal and written communicator with hustle CRM experience preferred (but not required - we’ll train you) High attention to detail and accountability Experience in call center, BDC, or automotive / motorcycle sales a plus Passion for Harley-Davidson and its culture is a major plus Self-starter who thrives in a performance-based team Pay & Perks