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Medical Office Manager
Medical Office ManagerAmerican Family Care • Worcester, MA, US
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Medical Office Manager

Medical Office Manager

American Family Care • Worcester, MA, US
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Job Description

Job Description

Center Administrator American Family Care

Empower Teams. Elevate Care. Lead with Purpose.

American Family Care (AFC), one of the nations leading providers of urgent care and accessible healthcare, is seeking a driven Center Administrator to oversee daily operations at one of our dynamic clinics. If youre a people-first leader with healthcare experience and a passion for operational excellence, we want to hear from you.

Why Youll Love This Role : At AFC, youll be at the heart of care delivery - managing clinic operations, developing high-performing teams, and driving service quality. Youll work side by side with physicians, APPs, and support staff to ensure seamless care for every patient, every time.

What Youll Do :

Lead all non-provider staff, including Medical Assistants, Receptionists, and X-Ray Techs

Recruit, onboard, and develop clinic team members

Ensure daily operations run smoothly - supporting clinical care, scheduling, and supplies

Uphold top-tier compliance, safety, and service standards

Analyze and drive performance through KPIs and budget oversight

Step in to assist on the floor as needed to maintain continuity of care

What You Bring :

3+ years of healthcare management experience (urgent care / immediate care preferred)

Clinical background or MA certification a plus

Proven leadership in team building, scheduling, and performance management

Strong communication, problem-solving, and organizational skills

Proficiency in Microsoft Office and EMR systems (Experity experience a bonus)

Deep knowledge of HIPAA, OSHA, and healthcare compliance regulations

The Perks :

Leadership opportunity with one of the fastest-growing urgent care providers

Collaborative, mission-driven work culture

Opportunities for growth and advancement

Competitive compensation and benefits

Ready to Lead With Impact? Apply now and bring your energy, vision, and healthcare know-how to American Family Carewhere every role matters and every leader makes a difference.

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Medical Office Manager • Worcester, MA, US

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