SUD OP Program Director

Job Description

Job Description

Lifeline Connections is a community-based behavioral health organization that specializes in providing confidential and compassionate care to individuals who experience substance use and / or mental health conditions.

Our Vision - As the premier provider of substance use and mental health services in the Pacific Northwest, we are respected and the most trusted resource for behavioral health treatment and whole-person care. We provide a comprehensive continuum of coordinated quality services, foster enduring relationships, and empower our communities to truly thrive.

Our Mission - Through superior customer service, high quality programs, and well-trained and dedicated staff, we inspire hope and support lifesaving changes for people affected by substance use and mental health conditions.

Program Director

Status : Exempt

Reports To : Chief Clinical Officer

Position Summary

The Program Director provides leadership, oversight, and strategic direction for assigned clinical programs, ensuring high-quality, compliant, and client-centered services. This role is responsible for program operations, staff supervision, budget management, regulatory compliance, and community partnerships. The Program Director works closely with the Chief Clinical Officer and is a key member of the Management Team.

Key Responsibilities

Leadership & Program Oversight

• Ensure the delivery of clinical services in compliance with Washington Administrative Codes (WACs), Revised Codes of Washington (RCWs), CARF standards, federal regulations, and all Lifeline Connections policies.
• Develop and implement policies, procedures, and continuous quality improvement initiatives that address client needs and meet compliance requirements.
• Oversee program performance to ensure compliance with all contracts, licensing, and certification requirements (e.g., DBHR, DOH).
• Monitor productivity, occupancy rates, and service delivery outcomes; adjust strategies as needed to meet program goals.

Staff Supervision & Development

Fiscal & Data Management

Client & Community Engagement

Strategic Planning

Program-Specific Requirements (Customizable Section)

This section will outline any specialized requirements for the specific program (e.g., residential, outpatient, youth services, co-occurring disorders). Examples :

Qualifications

Required :

Preferred :

Physical Demands & Work Environment

Salary : $71,580 - $81,930 / yr DOE

Application Process :

To apply electronically for this position, please click "Apply Now" or visit our ADP career center . For more information on this and other positions, please visit our website at www.lifelineconnections.org

The Benefits :

Lifeline Connections strives to be your employer of choice by offering our regular / full-time employees a generous benefits package. Our plans cover 85% of medical, dental, and vision costs at the employee level and 75% for all dependent plans. The majority of out-of-pocket costs (i.e. co-pays, prescriptions, and deductibles) under our medical plans are also covered. We also offer other benefits, such as : employer paid Short Term Disability, Long Term Disability, Life Insurance, and supplemental coverage.

Our full-time employees and some part-time employees also qualify for our 401(K) plan that matches dollar for dollar up to 5%. On top of all that, our full-time employees receive approximately 4 weeks of paid time off during their first year of employment (accrual rates increase with years of service), as well as 1 personal holiday and 12 paid holidays per year!

There are many other supplemental benefits we are glad to offer such as tuition reimbursement and discounted cellular service amongst others.

Send us your resume and let's talk about you joining our team!