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Site IT Services Lead

Site IT Services Lead

Mars, Incorporated and its AffiliatesFranklin, TN, US
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Job Description :

The role is part of the Global Site Infrastructure Team, responsible for management of all Pet Nutrition Production location infrastructure services & projects in North America. Located at the NA Pet Nutrition HQ Office in Franklin, TN.

The role is also responsible projects and tasks within our Mars Global Digital Technology.

What are we looking for?

  • Project Management
  • Stakeholder Management
  • Factory Support Experience
  • Public Speaking
  • Advanced PowerPoint Skills
  • Capital Finance Experience
  • Leading Without Authority

What will be your key responsibilities?

  • Build, maintain & implement ongoing site infrastructure improvement plan (incl. servers & computer room, end user support etc)
  • Day to day execution of site business operations activities should be a minority component of the role, although still accountable for the service delivery to the site(s)- Identify opportunities for improved reliability, support-ability or efficiency & incorporate into plan
  • Manage resources to implement hands-on aspects of the plan.
  • Work with project teams / application owners to recommend appropriate solutions such as local hosting options
  • Regularly review site service levels, project activities, site infra roadmap etc. with BP teams & understand their priorities & the impact of these on the site infrastructure
  • Plan & request CAB budget for the site(s)
  • Manage more complex technical requests not typically handled by the Business operations roles
  • Manage larger, more complex technical projects for the site(s)
  • Make recommendations on and lead infrastructure / service improvement projects across region / market / segment
  • Proactive driving of a specific technology, process or service area across multiple sites or the region AND / OR lead centrally driven deployments across multiple sites or the region, working with requesting team to define appropriate deployment plan & recommend any changes following pilot phase. This should take up at least 20% of the individual's role.

    • What can you expect from Mars?

  • Work with diverse and talented Associates, all guided by the Five Principles.
  • Join a purpose driven company, where we're striving to build the world we want tomorrow, today.
  • Best-in-class learning and development support from day one, including access to our in-house Mars University.
  • An industry competitive salary and benefits package, including company bonus.

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    Site Lead • Franklin, TN, US

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