IT Specialist

Overview

Join to apply for the IT Specialist role at UES

Get AI-powered advice on this job and more exclusive features.

At UES, we're a team of more than 4,000 engineers, scientists, geologists, inspectors, technicians, and drillers united by a shared purpose—to make a meaningful impact in the communities we serve. As a national leader in geotechnical engineering, environmental consulting, and materials testing and inspection, we collaborate on transformative projects across transportation, energy, water, healthcare, and more. Learn more about the benefits of joining Team UES at careers.teamues.com.

Position Overview

The IT Specialist plays a critical role in supporting and maintaining the organization\'s technology infrastructure. This position is responsible for troubleshooting hardware and software issues, supporting end-users, assisting with system upgrades, and ensuring the smooth operation of IT systems. The IT Specialist works under the guidance of the IT Manager and collaborates with various departments to ensure reliable and secure access to technology resources.

Responsibilities

• Provide technical support to end users, including troubleshooting hardware, software, networking, and system issues.
• Assist with the deployment, configuration, maintenance, and monitoring of IT systems, including computers, servers, printers, and mobile devices.
• Support the implementation of system updates, patches, and upgrades.
• Help maintain an inventory of IT assets and ensure proper documentation.
• Follow established IT policies and procedures for security, data backup, disaster recovery, and software licensing compliance.
• Assist with onboarding and offboarding processes including setting up and deactivating user accounts, hardware, and software access.
• Maintain current knowledge of technology trends, tools, and best practices relevant to the role.
• Escalate complex issues to senior IT staff or vendors as needed and assist with issue resolution.
• Collaborate with team members on IT projects and initiatives as assigned.
• Perform other duties and responsibilities as required to support the department.

Qualifications

Travel Requirements

This position does not require regular travel as part of its primary responsibilities. However, occasional travel may be required, up to 10%, primarily for off-site meetings, training sessions, or company events. Travel, when necessary, will be communicated in advance and aligned with business needs.

Physical Demands & Work Environment

UES is an Equal Opportunity Employer and is proud to recruit the most qualified candidates. Please see our full EEO Statement here.

J-18808-Ljbffr