Job Description
Job Description
Specific Responsibilities
- Working closely with the Family Support Manager and Service Coordination Manager to plan
and implement strategies for outreach and coordination of services with communications with
collaborative partners
Represent Good Samaritan and participate in provider meetings in person or virtually withcommunity partners to build new connections to expand support for families
Provide case management / family advocacy to 20-25 families per year, or as agreed upon withsupervisor, working with each family for 3-18 months or participants with families who have
immediate or short-term needs
Conduct intake, assessment, and service plan development collaboratively with familiesAssist families in identifying their own needs and strengths and to set and reach their owngoals
Coordinate and initiate referrals between Good Samaritan FRC, Bridges Clinic, and otherrelevant community resources; monitor progress of referrals and actively engage with clients in
the effort to support the goal of successful and sustained engagement of services.
Teach and model skills and strategies for accessing services, goal setting, problem solving,conflict resolution, communication, parenting, and other areas relevant to family’s well-being
Attend offsite meetings and accompany families to their appointments and hearings asnecessary to offer emotional support and translation assistance
Facilitate, co-facilitate, coordinate and / or assist in person or virtually with workshops,curriculum-based classes, support groups and / or other activities for families
Explain Good Samaritan programs to community members, service providers and newparticipants
In coordination with team, conduct outreach and participant recruitment for each assignedprogram activity
Work with Mental Health Consultant when participants require further intervention and / orreferrals
Maintain intakes, assessments, case notes, files, and other documentation and data for eachprogram activity
Meet weekly with supervisor as scheduledAttend mental health consultation and other meetings as scheduledParticipate in a variety of case-related meetings at family, agency and multi-agency levelsParticipate in training opportunities which are deemed beneficial to professional growth andposition
Work closely with agency staff and Bridges Clinic team to ensure referrals, services, andresources are fully integrated within the cross-sector collaboration.
Comply with the legal standards for mandated reportingEnsure that programs and services are aligned with Good Sam’s Mission and VisionOther Responsibilities
Ability to promote, maintain, and contribute consistently to a positive work culture and teamenvironment
Ability to demonstrate professionalism and respect in communication in all situations and withall stakeholders (participants, staff, parents, teachers, partners etc.)
Ability to be flexible and responsive to a variety of student and programmatic needsOther job-related duties as assignedMinimum Qualifications
BA in Social Work / related field or equivalent years of experienceMinimum of one year experience in case management or related case workExperience in client interviewing, assessment, and service plan developmentExperience working with Latino immigrant population and understanding of immigrant issuesExperience with facilitation of workshops, classes and / or support groupsExcellent and careful attention to detailAbility to work in a fast‐paced, high need environmentMust possess good organizational and time-management skillsDemonstrate good judgment and have excellent problem-solving abilitiesAlways maintain a professional demeanor and always maintain confidentialityMust be able to work evenings and weekends as neededMust be self-motivated, have excellent work ethic and be able to work independentlyProficient in Outlook Suite (Word, Mail, Excel, etc.)Desired Qualifications
Experience working in a Family Resource CenterEducation or training in Child, Adolescent and / or Family Development, or related fieldCertification or experience in the facilitation of parenting classes or other evidence-basedcurriculums
Experience designing / modifying curriculum for support groups, child development, child oralhealth workshops and / or infant massage classes
Education, training, and / or experience in public health or clinical care; relevant certificationpreferred.
Ability to work independently and as part of a teamData Entry experience (Salesforce, CMS platforms)Requirements
Must clear full background check (Department of Justice, FBI, and Child Abuse Index)Candidates must go through a background check after a conditional offer is made.Must have TB clearanceBilingual (Spanish and English; reading / writing / speaking)Travel required (accompaniment to appointments)Physical Requirements
This position is set in an Office and Community-based environment. The physical and environmentaldemands described in the job description are representative of those that must be met by an employee
to successfully perform the essential functions of this job. Reasonable accommodation may be made to
enable individuals with disabilities to perform essential functions