Talent.com
Member Services Representative

Member Services Representative

TEKsystemsNorthridge, CA, United States
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description
  • This position is onsite in Northridge, CA 91325
  • Job Title : Member Services Representative - Call Center Support
  • Location :
  • Northridge, CA 91325
  • Pay
  • : $21 / hr
  • Job Description :
  • As a Member Services Representative, you will serve as the first point of
  • contact for members and health plan partners, handling a high volume of inbound
  • calls through multi-issue phone queues. You will be responsible for delivering
  • exceptional customer service while accurately documenting each interaction in
  • accordance with organizational standards. The role requires maintaining or
  • exceeding productivity benchmarks, with a minimum expectation of managing 50+
  • calls per day.
  • Key Responsibilities :
  • Respond promptly and professionally to incoming calls from members and health plan representatives.
  • Resolve inquiries related to benefits, claims, eligibility, and other healthcare-related topics.
  • Accurately documents call details and outcomes in the system.
  • Maintain compliance with HIPAA and internal data privacy standards.
  • Meet or exceed established quality assurance and productivity metrics.
  • Required Skills & Qualifications :
  • Strong customer service and communication skills.
  • Proficient in data entry and navigating multiple systems simultaneously.
  • Familiarity with medical terminology and healthcare industry practices.
  • Experience in a call center or help desk environment is preferred.
  • Ability to manage time effectively and prioritize tasks in a fast-paced setting.
  • Additional Skills :
  • Experience with medical office support tasks such as scanning, filing, and faxing.
  • Basic project coordination or support experience is a plus.
  • Experience Level :
  • Entry Level - Ideal for candidates with foundational experience in customer
  • support or healthcare administration.
  • Pay and Benefits
  • The pay range for this position is $21.00 - $21.00 / hr.

    Eligibility requirements apply to some benefits and may depend on your job

    classification and length of employment. Benefits are subject to change and may be

    subject to specific elections, plan, or program terms. If eligible, the benefits

    available for this temporary role may include the following :

    • Medical, dental & vision
    • Critical Illness, Accident, and Hospital
    • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
    • Short and long-term disability
    • Health Spending Account (HSA)
    • Transportation benefits
    • Employee Assistance Program
    • Time Off / Leave (PTO, Vacation or Sick Leave)
    • Workplace Type
    • This is a fully onsite position in Northridge,CA.

    • Application Deadline
    • This position is anticipated to close on Oct 24, 2025.

      h4>

      About TEKsystems :

      We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

      The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

      About TEKsystems and TEKsystems Global Services

      We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

      The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    serp_jobs.job_alerts.create_a_job

    Member Service Representative • Northridge, CA, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Member Services Representativev Future Opening

    Member Services Representativev Future Opening

    Planet FitnessGardena, CA, US
    serp_jobs.job_card.full_time
    At One World Fitness (Planet Fitness), our focus is always on doing the next right thing.This by making a positive impact in our communities to enhance people's lives with an affordable, high-end f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Member Service Representative

    Member Service Representative

    Santa Monica Family YMCASanta Monica, CA, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Under the supervision of the Member Services Coordinator, the Member Services Representative is responsible for building positive relationships among members, participants, volunteers and staff, wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services Representative (Part Time)

    Member Services Representative (Part Time)

    Planet FitnessSimi Valley, CA, US
    serp_jobs.job_card.part_time
    Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Service Assistant

    Member Service Assistant

    Costco Wholesale CorporationWoodland Hills, CA, US
    serp_jobs.job_card.full_time
    Position Summary : Actively greets members, provides a high level of member service, verifies membership card, keeps entry counts, and checks receipts when members exit. Performs and documents wareho...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services Representative

    Member Services Representative

    TEKsystemsLos Angeles, CA, US
    serp_jobs.job_card.full_time
    This position is onsite in Northridge, CA 91325 • •.Job Title : Member Services Representative – Call Center Support.As a Member Services Representative, you will serve as the first point o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services Representative

    Member Services Representative

    Crunch FitnessValencia, CA, US
    serp_jobs.job_card.full_time
    Crunch Fitness Membership Sales Representative.Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services Operations Manager

    Member Services Operations Manager

    FableticsEl Segundo, CA, US
    serp_jobs.job_card.full_time
    Member Services Operations Manager.Member Services Operations Manager.As an Operations Manager, you will be at the forefront of our Member Services Operations, responsible for overseeing and optimi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services Representative

    Member Services Representative

    Planet Fitness (Retail)Encino, CA, US
    serp_jobs.job_card.full_time
    Planet Fitness Job Opportunity.We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Future Weekend Member Services Representative

    Future Weekend Member Services Representative

    Planet FitnessGardena, CA, US
    serp_jobs.job_card.full_time
    Member Services Representative.At One World Fitness (Planet Fitness), our focus is always on doing the next right thing.This by making a positive impact in our communities to enhance people's lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Member Service Specialist

    Member Service Specialist

    UNIFY Financial Credit UnionHawthorne, California, United States
    serp_jobs.job_card.full_time
    UNIFY's credit union members safeguard their assets!.At UNIFY, you matter and are supported, because your success is integral in the overall success of the team and experience of our members.As a C...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Future Weekday Member Services Representative

    Future Weekday Member Services Representative

    Planet FitnessGardena, CA, US
    serp_jobs.job_card.full_time
    At One World Fitness (Planet Fitness), our focus is always on doing the next right thing.This by making a positive impact in our communities to enhance people's lives with an affordable, high-end f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services - Overnight

    Member Services - Overnight

    Planet FitnessCamarillo, CA, US
    serp_jobs.job_card.full_time
    Overnight Closer (Member Services Representative).The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services Representative I - Hawthorne Branch (Hawthorne, CA)

    Member Services Representative I - Hawthorne Branch (Hawthorne, CA)

    Wescom Credit UnionInglewood, CA, US
    serp_jobs.job_card.full_time
    Wescom Credit Union Member Services Representative.Primarily assists members in performing accurate transactions and providing account information. Assists in establishing memberships, share account...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services Officer II-Hybrid

    Member Services Officer II-Hybrid

    Logix Federal Credit UnionValencia, CA, US
    serp_jobs.job_card.full_time
    The Member Services Officer II or MSO II is responsible for providing "wow" level service to both members and co-workers in a call center environment. Through effective listening and thorough knowle...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Member Services Representative

    Member Services Representative

    Planet FitnessChatsworth, CA, US
    serp_jobs.job_card.full_time
    Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Service Representative

    Member Service Representative

    First Financial Credit UnionLos Angeles, CA, US
    serp_jobs.job_card.full_time
    If you are energetic, love to work with members / customers, and thrive in a service-based atmosphere, then you will find a tremendous opportunity with First Financial. When you join First Financial C...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Membership Clerk

    Membership Clerk

    Costco Wholesale CorporationLos Angeles, CA, US
    serp_jobs.job_card.full_time
    Position Summary : Processes member sign-ups, renewals and added cards.Instructs members and potential members about membership, warehouse and credit programs. Assists members regarding item availabi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Member Services Specialist

    Member Services Specialist

    University of Southern California (USC)Los Angeles, CA, US
    serp_jobs.job_card.full_time
    The USC Alumni Association supports the overall advancement of USC by engaging all alumni for life, building a culture of philanthropy among the Trojan Family, and being the representative voice fo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Costco Membership Desk Representative

    Costco Membership Desk Representative

    TradeJobsWorkforce90064 Los Angeles, CA, US
    serp_jobs.job_card.full_time
    Be part of our success story as a Costco Membership Desk Representative to perform responsibilities as a Membership Desk Representative. Deliver outstanding service to customers and colleagues.Ensur...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Member Service Representative - Northridge Branch

    Member Service Representative - Northridge Branch

    First Financial Credit UnionLos Angeles, CA, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    When you join First Financial Credit Union as a Full Time Member Service Representative in our Northridge branch, you are joining a team of dedicated, self-motivated individuals who enjoy helping o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30