Executive director, AI Business Transformation

Executive Director, AI Business Transformation

CBRE is the world's largest commercial real estate services and investment firm, and we are at the forefront of leveraging cutting-edge technologies to enhance our services and drive innovation. We are seeking a visionary and results-oriented Executive Director, AI Business Transformation to lead the strategic direction, development, and implementation of our Gen AI initiatives. This is a unique opportunity to shape the future of real estate by harnessing the power of generative AI.

About the Role :

As the Executive Director, AI Business Transformation, you will be responsible for leading CBRE's Gen AI strategy, driving hands-on implementation of solutions, managing projects, fostering strong stakeholder relationships, and overseeing vendor partnerships. You will play a critical role in identifying opportunities to leverage AI across various business functions, from property management and leasing to research and investment. You will be a thought leader, evangelist, and hands-on contributor, driving innovation and delivering tangible business value.

Key Responsibilities :

• Strategic Vision and Roadmap
• Develop and articulate a comprehensive Gen AI strategy aligned with CBRE's overall business objectives.
• Identify and prioritize key use cases for Gen AI across the organization, including but not limited to : content generation (e.g., property descriptions, marketing materials), data analysis and insights (e.g., market trends, investment analysis), process automation and efficiency improvements (e.g., contract review, due diligence), customer service and experience enhancement (e.g., chatbots, virtual assistants).
• Create and maintain a technology roadmap, outlining the required investments, resources, and timelines for Gen AI initiatives.
• Stay abreast of the latest advancements in Gen AI, including large language models (LLMs), generative image / video models, and other emerging technologies.
• Hands-on Implementation and Technical Leadership
• Lead the hands-on development and implementation of Gen AI solutions, including : model training, fine-tuning, and deployment; prompt engineering and optimization; integration with existing CBRE systems and data sources; development of APIs and other interfaces.
• Provide technical leadership and guidance to a team of engineers, data scientists, and other technical professionals.
• Ensure the quality, scalability, and security of all Gen AI solutions.
• Establish and maintain best practices for Gen AI development, including model governance, ethical considerations, and responsible AI practices.
• Project Management and Execution
• Lead and manage Gen AI projects from ideation to launch, ensuring projects are delivered on time, within budget, and to the highest quality standards.
• Define project scope, objectives, and deliverables.
• Develop detailed project plans, including timelines, resource allocation, and risk management.
• Track project progress, manage risks, and proactively address any issues that arise.
• Stakeholder Management and Collaboration
• Build strong relationships with key stakeholders across the organization, including business leaders, D&T, legal, and compliance teams.
• Educate and evangelize Gen AI capabilities and benefits to stakeholders.
• Gather and analyze stakeholder requirements to identify new Gen AI opportunities.
• Collaborate with cross-functional teams to ensure successful project implementation.
• Vendor Management
• Identify, evaluate, and select vendors to support Gen AI initiatives, including model providers, cloud platforms, and consulting firms.
• Manage vendor relationships, ensuring that vendors deliver on their commitments and meet CBRE's requirements.
• Negotiate contracts and manage budgets related to vendor services.

Qualifications :

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values respect, integrity, service and excellence and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.